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Gettransfer Reviews

4.3 Rating 3,831 Reviews
83 %
of reviewers recommend Gettransfer
4.3
Based on 3,831 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Gettransfer Reviews
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Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Gettransfer 1 star review on 27th May 2025
Dominion
Gettransfer 1 star review on 22nd February 2025
Kostyantyn
Gettransfer 1 star review on 21st January 2025
Christine West
Gettransfer 1 star review on 10th January 2025
Anonymous
Gettransfer 1 star review on 8th November 2024
Rhian
Gettransfer 1 star review on 29th October 2024
Paul
Gettransfer 1 star review on 22nd October 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
They don't pay their drivers. Avoid them. They use drivers’ service, fuel, time, they get the passengers money but drivers remain unpaid for months
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Posted 2 years ago
Please avoid this company, they hire transport companies and do not pay them. This is illegal and disgusting business practice. Bunch of Russian scammers behind the computer screens robbing genuine companies. Please book directly with smaller service providers not through these criminals.
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Posted 2 years ago
Reliable company! The driver earned special merit during the pickup at 1am, when the airport workers were seriously behind schedule with baggage and he had to wait a disproportionately long time. Thank you for not leaving me stranded.
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Posted 2 years ago
Thank you for keeping your promises. We booked the transfers 3 months in advance and they went exactly as agreed. That's how I imagine good customer service. Thank you very much and see you on the next trip!
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Posted 2 years ago
Chicago airport to downtown. Very satisfied, on time. Pleasant chauffeur called me to arrange the meeting point. I asked to take friend without additional payment, no problem! The return driver waited for us in front of the hotel for 20 min, also no problem! Fantastic service!!!
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Posted 2 years ago
It was easy to book a transfer from Newark airport. My family and I were welcomed by a friendly and professional driver - David - and we enjoyed a comfortable journey to NY central. Will definitely use again!
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Posted 2 years ago
This was my first time using this app, but everything was great, the driver was so welcoming, gave us so much information about Lyon. The trip from the airport went smoothly and the car was tidy. It made the perfect way to start a stress free vacation.
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Posted 2 years ago
Our driver was there when our flight arrived ar 6.30am. The journey to the centre of Bangkok was good, despite the usual traffic jams on the ring road. Air conditioning and water were provided. 100% recommended.
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Posted 2 years ago
It all worked out very well! - both the pickup at the airport as well as the return early in the morning from the hotel - both drivers were very friendly and polite - also very clean cars!!! I will recommend your company to others and will book again on my next trip to Rome! Prices also more than ok!
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Posted 2 years ago
Everything went perfectly well - fast, easy to make a booking, punctual pickup. The driver had already contacted me a day before on WhatsApp and sent a photo of the place where he was waiting upon arrival. Great communications and service overall.
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Posted 2 years ago
The drivers in Madrid were polite and professional. I did not encounter any problems during the trip and everything went well. The prices were reasonable and I felt safe. Overall, I recommend using gettransfer.
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Posted 2 years ago
Fraud! Against to every European law, they don't refund in case of cancellation. I booked for a group of students. One of them in a wheelchair that cannot be folded. Afterwards I was informed by her mother that this travel option is very dangerous for her and I had to book an ambulance like car, which has been a solution far more expensive for our group. I explained the situation at the company. They said that they will just credit my personal. The cancellation has been for a very important reason and, as a school, we need the money now for the trip. A future new trip is not in our plans as the school year is near to end. Show less
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Posted 2 years ago
The car arrived on time and the driver was friendly and professional. The trip went very well. Good experience from booking on the app to pick up and arrival at our destination.
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Posted 2 years ago
The drivers are easy to find and friendly. Only problem for the return trip was a 15 min delay picking us up at the hotel. Had to ask reception to call our driver, the rest was fine.
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Posted 2 years ago
Early morning transfer to Porto airport. The driver was right on time and really friendly and professional. In short, I can only recommend their transfer service which, in addition, is not more expensive than taxi hailing apps.
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Posted 2 years ago
Easy to book a mini-bus from Antalya airport to our hotel. The driver, who arrived in advance, was very helpful, told us about the different sights we passed, offered us wifi and water. Look forward to using again on future trip.
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Posted 2 years ago
Superb experience! On the way there and on the way back, we enjoyed pleasant conversation with our respectful and friendly driver who spoke perfect English as we had requested.
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Posted 2 years ago
DO NOT use this company. Scammers!! Website say’s fully refundable but if you cancel they will not return payment. They only credit a holding account. Reviews are terrible! You will never see your money again. Avoid at all cost!!
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Posted 2 years ago
They don't pay the drivers and make their money off their backs. if you look for the same drivers on the internet they cost at least 15 percent less since they force you to choose the 19.5% bracket because they haven't paid since December. The drivers are always nice but the company behind them are scammers
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Posted 2 years ago
I have worked for a month with Get Transfer and I had to receive my money at the end of December. On the 30th of December I received an email which said I will get my money at the end of March. So today 30th of March I received another email which says I will receive my money by the end of July. These people are real scams , they are ripping off their collaborators.
Gettransfer 1 star review on 30th March 2023
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Posted 2 years ago
Gettransfer is rated 4.3 based on 3,831 reviews