Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, clean cars and good drivers. My only complaint is about the pickup point from the airport. We had to walk 10 minutes to the car with my brother in a wheelchair. But the driver was very helpful getting him into the vehicle.”

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Posted 2 years ago

“They are crooks. Do not use. They will take your money and not provide any service leaving you stranded.”

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Posted 2 years ago

“We booked our transfer a couple of days before the flight and everything went very smoothly. The driver was on time and took the best route without any necessary diversion. I would recommend to anyone and I will use them again.”

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Posted 2 years ago

“The driver was on time and waiting for us. Very friendly, helped to carry our things. The car was comfortable and clean. We were very happy with the service and we will definitely order our transfer with them next time.”

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Posted 2 years ago

“The transfer from Lagos airport was excellent. The driver came with a child seat as we requested. However, the return trip was a bit disappointing. The baby seat was dirty after the previous passengers. As a result, I had to hold my baby in my arms the whole way. After complaining to customer service, they gave me a 20 % discount for future trips. Other then that it was a smooth service.”

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Posted 2 years ago

“I was a driver independent and i made in the corona time about 15 trips of 2400 Swiss frank till today that chinese honkong compamy they did not paid my earned money till today they say there is pandemic and the reality there is no pandemic means that they use to make them rich without paying the debt they owe. I regret to trust some company i will say you, i will never stop fighting against Mafia gettransfer untill i get my earned money . Any one customer or Partner take care use local Taxis and pay more for your security. And to the concerned authority this company must be sold in order to pay the debt they owe. Any one wants to contact me let me know”

Gettransfer 1 star review on 15th November 2022

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Posted 2 years ago

“Simple booking process. Easy to contact the driver in advance. Much better than a regular cab”

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Posted 2 years ago

“You can order any type of transfer from the airport. We 3 (people) used Gettransfer because we had a lot of luggage and knew they have a good selection of big vehicles.”

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Posted 2 years ago

“We booked a transfer from Antalya Airport to our hotel in Side and back. All was clear, on time and efficient. I will use gettransfer all the time now as we travel a lot.”

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Posted 2 years ago

“Big scammers!! NEVER TRUST THIS GHOST COMPANY . They get paid , the taxi never come and at the end they say “ sorry for the inconvenience “ !!!!”

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Posted 2 years ago

“Easy to book, even for beginners. I always choose the drivers with the highest rating. The cars are clean.”

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Posted 2 years ago

“We ordered a car twice in Malaga, from the airport and back. The first car was replaced, but I only got a notification in the email which was inconvenient as I rarely check my mail. But the return leg was perfect.”

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Posted 2 years ago

“Booked a van for photoshoot, evening before trip driver asked to cancel. I wrote to support to provide alternative within 1 hour or give money back. They failed to provide alternative, so I had to book a different company. They didn’t give money back because of “user agreement paragraph 4” 48h cancel. Total scam, avoid at all cost!”

Gettransfer 1 star review on 8th November 2022

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Posted 2 years ago

“I didn't know there were two airports in Istanbul. I wrote to customer support to change the airport I was flying to. Unfortunately that cost more but at least I did not lose money because I was at the wrong place.”

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Posted 2 years ago

“Retards, pure scam”

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Posted 2 years ago

“If i could give less than 1 star i would. This company is utterly useless in all facets. Driver was not at the airport when we arrived. The contact number for the driver either rang out or was straight to voicemail (probably cancelled the call!). The head office number never answered. I forwarded my complaint to the given email address and was informed their so called Quality Assurance Department were looking into it and would contact me. Its been over two weeks and despite numerous messages since i have still had no contact from them. They are a scam company and from seeing other reviews looks like they fleece people for their money without any intention of sorting a transfer out.”

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Posted 2 years ago

“The positive reviews are created by a 'click farm'. My wife tried to use them for a trip to London. The driver (on the way down) canceled and the replacement driver sat outside (no contact) and was about to leave when she checked. No one from Get Transfer thought to tell her that it was a different driver or car. Then her ride back: the original driver cancelled, she contacted them and was told a different driver would do the trip but his car was 'broken' so she is (currently) stuck in London. Several hours after her (agreed) trip would take place, she is still stuck in London with no alternative offered or contact. SADLY the firm is in Cyprus (the website misleads you that this is 'GetTransfer Ltd' who went bust a couple of years ago; if we can find their UK assets we will be suing them. DO NOT USE. Uber (or others) may be more expensive but at least they turn up. BTW my partner is disabled, which they knew when they took the bookings. Sadly there is no option g=to give less than a 1 *”

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Posted 2 years ago

“I wanted to cancel my booking because the taxi driver could be there 1 hour later. Taxi driver couldn't cancel and had to contsct gettranfer! It was not possible to cancel and I don't get refund. AVOID THOSE SCAMMERS”

Gettransfer 1 star review on 3rd November 2022

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Posted 2 years ago

“Our car was 10 minutes late but he contacted and warned me in advance. I wrote to customer service because I didn't want the situation to happen again on the return trip. They even gave me a discount.”

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Posted 2 years ago

“I ordered a Mercedes SUV. The only problem was the meeting place, we couldn't find our driver. But we quickly resolved the issue by calling him. Otherwise there were no problems.”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews