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Gettransfer Reviews

4.3 Rating 3,831 Reviews
83 %
of reviewers recommend Gettransfer
4.3
Based on 3,831 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Gettransfer Reviews
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Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025
Dominion
Gettransfer 1 star review on 22nd February 2025
Kostyantyn
Gettransfer 1 star review on 21st January 2025
Christine West
Gettransfer 1 star review on 10th January 2025
Anonymous
Gettransfer 1 star review on 8th November 2024
Rhian
Gettransfer 1 star review on 29th October 2024
Paul
Gettransfer 1 star review on 22nd October 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
Fine, went well. On time and flexible. We had to change to a different time and a different location. This was no problem. Great that the drivers phone numbers are in the confirmation email, so you can discuss things in advance. Also nice that you pay in advance with no hidden costs. Highly recommended.
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Posted 2 years ago
Gettransfer provide excellent value for money, the drivers are always friendly and courteous and the vehicles are clean and safe. I honestly wouldn't choose another provider, for me gettransfer are a cut above the rest.
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Posted 2 years ago
The customer support team was very responsive and heplful, and they resolved my issue very quickly. My driver arrived on time and was obviously very familiar with the route and the traffic conditions, which made the trip very smooth and efficient.
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Posted 2 years ago
Only positive things to say. We rented a number of vans for group trips in Spain. Neat drivers, clean vans, everything perfectly on time. Really nothing to complain about. Cancelled one van and the money was nicely refunded no problem. Definitely using them more often.
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Posted 2 years ago
Used gettransfer for the first time. I can recommend it to everyone. Booked transfers from Dubai airport to my hotel and back. The driver was waiting for us at the airport. And back to the airport the driver was waiting at the agreed time in front of the hotel.
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Posted 2 years ago
The driver was waiting at the airport at 1 am. The transfer back was exactly on time at 4 am. Friendly drivers. Confirmation message shortly after the booking with phone number and name of driver. Gladly use again.
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Posted 2 years ago
I recently used GetTranfer for a trip from the airport to my hotel and I was extremely impressed with the level of service provided. The entire experience was smooth and hassle-free, from booking the transfer to the moment we arrived at our destination.
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Posted 2 years ago
Asia cancelled my flight just 12h in advance. I was offered another flight leaving two hours earlier so had to change my booking at the last minute. With a simple WhatsApp, everything was rearranged and the next morning at 6:00 a.m. the car arrived at my door. Super reliable service!
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Posted 2 years ago
SCAM. Booked rides in Mallorca, Spain but given contact information in Austria. Immediately got suspicious and started conversation with customer support to cancel and refund. They cancelled by ride and refuse to give me a refund. Am not disputing through credit card company.
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Posted 2 years ago
This is the first time I have used your service. I booked and paid online. The driver took a long time to respond via messaging. At one point I wanted to cancel the order because of that. Fast communication is more important than a good website. The trip went well, clean car and smart driver.
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Posted 2 years ago
Cab driver contacted me immediately after I booked the ride. When I arrived at the gate he was already waiting for me. Then a pleasant, smooth and safe ride from Ataturk Airport to my hotel.
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Posted 2 years ago
We hired 2 vans directly on the website and both legs Izmir-Kushadasy went perfectly smoothly. They waited for us (13 people) with a sign at the airport. It was our first time using gettransfer and we will certainly repeat if we need a transfer again.
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Posted 2 years ago
Clean car and friendly drivers. The booking process is not all that intuitive for business clients as it is a little unclear initially where to find the accounting receipts. You need to make it easier to switch to a business account. The rest of the communication was excellent.
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Posted 2 years ago
We usually hire a car, but as we arrived in Malaga after midnight we decided a taxi would be easier. We were late exiting the airport but the driver was there, polite, efficient and courteous. Our return trip was excellent too - arrived nice and early and was waiting when we were ready.
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Posted 2 years ago
Booked airport-hotel-airport transfers for my trip to the Canary Islands. I had the same driver both ways, Karolina, and she was perfect from A to Z. Very considerate. Very easy communication via WhatsApp and immediately reachable. I will use Gettransfer again for my future trips.
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Posted 2 years ago
Really good experience both from your customer service and the driver! Special mention for Anna at customer support! Incredibly nice and helpful! She helped to make the reservations and contacted the driver. The trip went well with no surprises. I recommend and will use again!
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Posted 2 years ago
Did not disappoint in terms of price, cars and drivers. Each driver drove very carefully and safely was very attentive in driving and safety (no crazy driving on freeways or mountain roads). The only frustration was the route taken by the first driver, which involved a very slow and agonizing trip that ended up taking 25 minutes longer.
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Posted 2 years ago
The driver was on time and helped to load the luggage. The ride to the airport was very quiet and on top of that we had a very friendly and polite driver. We will definitely use your services again.
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Posted 2 years ago
Seriously reliable. Our driver arrived and patiently waited for us 30 mins before the scheduled time. He spoke very good English. The car was very comfortable. I would recommend.
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Posted 2 years ago
GetTransfer changed my booking 3 times because they did not have the transportation I have asked for and after the 3rd change you have assigned to me a driver that did not answer any of my various messages through your application and the same driver did not answer your messages either. I had the choice to miss my plane or wait for a ghost driver that never answer to my messages. As I was left in the limbo I took an Uber and Gettransfer charged me 200 GBP !!! I have all the evidences of this poor handling. I raised a complain that they would investigate but of course I had to chase. Please never use this compny
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Posted 2 years ago
Gettransfer is rated 4.3 based on 3,831 reviews