Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware! Left me at airport with 5 month baby - called customer support who said I had no booking. Had to find a taxi and then driver contacted me after I arrived at location (not his fault as they did not give me his details). I then cancelled my flight 2 weeks later, within 48 hour window, and they refused to refund my money; saying it could only be used as credits on their ride”

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Posted 2 years ago

“This company is effectively a Ponzi scheme. They are failing people repeatedly and keeping their money based on their dubious terms and conditions. They are not paying drivers and are cancelling transfers at short notice that were almost certainly never legitimate. Have a read through the reviews on this site. It appears to me that the owners of Gettransfer are in the final throes of bankruptcy and are stealing as much money as they can before disappearing into the sunset on their illegally attained yacht. Every positive review for this company is almost certainly fake and the only honest reviews are from people like myself who have been badly let down and are substantially out of pocket. Their customer service is non-existent, they never answer emails properly (you will just get a stock answer) and once they have spoken to you once on the phone they will block your number and never answer you again. If anybody has any legal expertise they need to investigate this company immediately. They are a fraudulent organisation and I cannot implore you strongly enough to never use them.”

Gettransfer 1 star review on 20th February 2023

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Posted 2 years ago

“Professional, friendly driver. I arrived at the airport in plenty of time. Thank you”

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Posted 2 years ago

“I easily found the right route and booked a car with a highly rated driver. The trip felt very comfortable and safe. I would definitely recommend Gettransfer.”

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Posted 2 years ago

“Booking was easy and the driver was on time as usual. I have used the app in Spain and the Spanish islands. Always a great choice of cars and reasonable prices.”

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Posted 2 years ago

“Very convenient and user-friendly app. The driver was there on time in spite of my early arrival at 5 am. He drove me quickly to the heart of Paris.”

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Posted 2 years ago

“Kudos for the driver and the vehicle. Everything was perfect and on time. Very comfortable ride. I highly recommend it.”

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Posted 2 years ago

“I couldn't find the driver at the airport in Dubai, and he didn't answer on the chat. I had to activate my SIM card which cost more. I contacted customer service and they offered me a 10% discount on the return trip.”

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Posted 2 years ago

“Easy to book, ok prices and friendly punctual service. Fab transfer to/from Ankara airport. Child seat was provided as we requested. Thanks!”

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Posted 2 years ago

“We booked a last minute transfer in Tenerife. We got a quick response and the driver picked us up in good time. On top of that, the price was very reasonable.”

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Posted 2 years ago

“My son's flight to Barcelona has been rescheduled and I have had to change several transfer bookings. It's quite inconvenient to do this via email. I think this process could be automated in the app to make life much easier.”

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Posted 2 years ago

“Works great in the Canary Islands! Used several times and no complaints. We will continue to use it! Good cars and polite drivers.”

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Posted 2 years ago

“Both drivers were on time. The cars were in perfect condition. High quality service.”

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Posted 2 years ago

“Easy to use app. Professional driver. Clean and well maintained car. I recommend it to all travelers.”

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Posted 2 years ago

“I quickly found my driver in the crowd. He had a big sign with my name on it. It was a perfect process. Great job guys.”

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Posted 2 years ago

“I had only positive experiences traveling in Portugal. Drivers are punctual, technical support is fast, cars are clean. Great value for money.”

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Posted 2 years ago

“A very useful app for planning long journeys. The last time we drove from Toulouse to Baqueira-Beret in a very comfortable minivan. The local service would have charged twice as much. I will use gettransfer again for sure.”

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Posted 2 years ago

“Good communication. Both drivers arrived early and were nice and polite. I enjoyed safe and comfortable journeys. GetTransfer is reliable and convenient.”

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Posted 2 years ago

“The driver arrived on time and the car was good. However, the driver then got the hotels mixed up which added an extra 20 minutes to the journey. Had to open Google Maps to help.”

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Posted 2 years ago

“The ride from the airport north to the hotel in Los Cristianos was without problem. The driver, Rosa, met me with a sign. She made the ride very comfortable for us. Thank you.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews