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Gigi Pip Reviews

4.1 Rating 723 Reviews
74 %
of reviewers recommend Gigi Pip
4.1
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read Gigi Pip Reviews

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“I've yet to receive my item and I've called, text and sent an email with no response. Right now I can't recommend this company or their products to anyone.”
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Posted 6 months ago
“I love my hats from Gigi Pip!! I received so, so many compliments when I wear them!”
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Posted 6 months ago
“Gigi pip brims are well put together and like the fact that they are stiff.”
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Posted 6 months ago
“Huge Gigi fan! About to add my 5th hat.”
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Posted 6 months ago
“The hats are high quality and so comfortable!! Big fan of all GIGI PIP hats!!”
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Posted 6 months ago
“Such an amazing personalized experience! Would 100% reccomend an activation with Gigi Pip at any event or even as a way to enhance a client call/gift!”
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Posted 6 months ago
“I dont received the hat”
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Posted 7 months ago
“My hat was late due to the address not being carefully read. The house number included the city and I had to submit a service ticket with USPS because of this. It would be great if the warehouse or store it comes from would proofread the addresses before creating the lables. I love my hat though!”
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Posted 7 months ago
“I had a great shopping experience!”
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Posted 7 months ago
“Ordered a new hat 3 weeks ago. I have not received my hat and have no changes with tracking. USPS says they are still waiting on the seller. No response from Gigi Pip on when this will actually be shipped. I have ordered multiple other hats and have never had this issue.”
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Posted 7 months ago
“Unfortunately I have not received my order from Gigi Pip. My tracking has been frozen for a few weeks saying only a label was created. It seems the item was never shipped.”
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Posted 7 months ago
“I got a review product email with no product. I ordered my hat on 2/14/26 and it’s 2/27/26 and no update on the shipping. I emailed customer service and also send them a DM on IG and no response as of yet.”
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Posted 7 months ago
“Have yet to receive my purchase and have not received any communication from customer service”
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Posted 7 months ago
“I have written two emails to the support email provided in the link to review my hats and my order confirmation when I recieved a hat with a giant black piece of felt embedded into the front brim of my brown hat in which Id like an exchange or return. I have had a giant box sitting in my house with the hat ready to ship back for two weeks now without any correspondence on how i should initiate the return on this damaged item in which I expect a paid return label. PLEASE REPLY TO MY EMAILS!”
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Posted 7 months ago
“Great customer service. Loved my virtual custom hat experience!”
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Posted 7 months ago
“My purchase was the blue denim colored hat. I had 2 that I was considering but went with the blue and its such a great color and fit. I wear lots of denim so it matches wonderfully. I would have liked it more if it had come with a hat band on it, so now I'm looking to find something or make my own. Overall get Hat !!”
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Posted 7 months ago
“Excellent quality and better than expected. Rich colors and hat fits amazinglt well, very impressed by this hat brand.”
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Posted 7 months ago
“Love it!!! Fit and fabric are great! Color is stunning”
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Posted 7 months ago
“My hat came destroyed”
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Posted 7 months ago
“I contacted customer service with a shipping address concern and never heard back from them. The shipment was sent to the wrong address.”
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Posted 7 months ago
Gigi Pip is rated 4.1 based on 723 reviews