Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 419 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love Gigi Pip the quality is amazing and they fit so well. I have about 7 of them in my hat collection.”

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Posted 6 months ago

“I never Got my order, the website said 3-6 days USA/Canada shipping, I ordered on the 6th, it was a Valentines gift, today is 17th and it still hasn’t left Los Angeles (based on tracking), to make things worse I have now moved out of the apartment ( the address I used)… money spent, Val’s over, gift not received.”

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Posted 6 months ago

“I have NOT received my order. It was shipped February 5th.”

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Posted 6 months ago

“I’m obsessed with all of my Gigi pip items! I have their bags, hats, scarfs, beanies! Only item I haven’t purchased is their sunglasses. Great quality and so so cute! Recently wore the teddy in my engagement shoot and I’m in love!”

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Posted 6 months ago

“Hat delivered two weeks late and the box was crushed and hat unwearable. Very disappointed!”

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Posted 6 months ago

“I love the quality of GigiPip products! I was eyeballing the Teddy Cattleman hat for a while, the cherry red color sucked me in. This hat and the Hayes Tote had been in my cart for weeks! I finally made the investment and pulled the trigger, both items did not disappoint, and it arrived so quickly. The tote is fabulous, quality is top notch, I wish it was slightly wider, but with the tall height everything should still fit.”

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Posted 6 months ago

“Awesome company!!!”

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Posted 6 months ago

“The hat is amazing! It’s exactly what I was looking for !”

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Posted 6 months ago

“Never received my hat and I contacted the company and I got an email back basically telling me sorry it got lost in the mail. They did nothing to help me resolve this which is so unacceptable. I was shocked at their response. Never buy from this company. Horrible service. They should be shut down. Sickens me. I have no hat they have my money.”

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Posted 6 months ago

“Love my hat! Quailty is amazing, love the color. Shipping was speedy and packaging was great :)”

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Posted 6 months ago

“Although I still have not received my bag yet. It was suppose to be delivered by 2/1 but has been delayed since. I’m crossing my fingers 🤞🏼it finally gets here before we leave for our trip. I’m giving it 5 stars anyways because I have been eyeing this travel bag for some time & I’m pretty damn excited for it! 😬💜”

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Posted 6 months ago

“Beautifullllll! You can see the workmanship of the artisan who handmade this hat. Absolutely stunning in shape and design.”

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Posted 6 months ago

“I ordered a hat on Jan 21 and it has not arrived despite the fact that I paid for expedited shipping. After a text on Jan 29 that said I would get a new tracking number once the hat shipped, I have received no other infomation about my order. (Today is Feb 4.) This is extremely unsatisfactory.”

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Posted 6 months ago

“I just love my Melania Trump Frist Lady replica of her inauguration hat (I searched and searched and found one of yours that is similar)! Then I ordered some hat bands from Amazon Prime (I got a dozen or so with different colors and patterns).”

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Posted 6 months ago

“Receive my hat , wrong size was shipped . Tried emitting twice - no response. Went online , had to speak with AI - no help . Still can’t a refund or exchange for correct size after a week of emails.”

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Posted 6 months ago

“I LOVE Gigi Pip!! I have the Navy Monroe and get compliments EVERY time I wear it!! It’s so sharp. I even love the customer service Gigi Pip has to offer! I am obsessed with hats but sometimes don’t like how they look on me and they make it so easy to exchange/return which I so appreciate!”

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Posted 6 months ago

“My husband bought my first hat for my birthday. I’m very excited. I love it. I’ve since bought another Gigi hat. It was secondhand, but it was in perfect condition. I’m absolutely head over heels with both Gigi pip hats. They are so recognizable and loved by so many people I recently hat band a to wear with my either or.”

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Posted 6 months ago

“The quality is on point and the hats never disappoint!”

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Posted 6 months ago

“Still waiting for my order to arrive…. It’s been almost 10 days on the way.. are they walking with it?”

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Posted 6 months ago

“The hat is beautiful and was packaged so well in order to prevent any damage. Only issue is with who they chose for delivery as hat arrived 4 days after given delivery date.”

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Posted 6 months ago

Gigi Pip is rated 4.1 based on 419 reviews