Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 419 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Write Your review

Tell us how Gigi Pip made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So cute and such good quality! Love Gigi pip!”

Helpful Report

Posted 7 months ago

“I’m am so pleased with my purchase. I can find the style that Gigi Pip offers. I love the high top and brims at affordable prices. Thank you Gigi Pip🫶🏻”

Helpful Report

Posted 7 months ago

“During our recent trip to Las Vegas for Cowboy Christmas, my wife was particularly excited to visit the Gigi Pip booth—and it did not disappoint. The team there demonstrated exceptional knowledge and customer service throughout the entire experience. They began by helping my wife determine her proper hat size with precision. From there, a skilled gentleman expertly shaped her hat to her desired style. The process continued at the customization station, where the options were nearly limitless—from custom hatbands and elegant feathers to personalized branding. While the selection could have been overwhelming, the staff’s expertise and professionalism made the experience seamless and enjoyable. Not only did they assist my wife in designing her ideal hat, but they also provided such outstanding service that she ended up purchasing two additional hats. She left the Gigi Pip booth absolutely thrilled with her three new hats and a smile that said it all. This was truly a five-star experience—top-notch service and quality products. Highly recommended!”

Helpful Report

Posted 7 months ago

“Best hat ever: I also buy them for friends: the Monroe rancher is perfect hat for jeans or a wedding: they are sturdy as I am a messy gal! Clean very well and keep rolling.”

Helpful Report

Posted 7 months ago

“Well, I wish I could give a review, but my hat never showed up, and I reached out to customer service via your “contact us” link and never got a response. Maybe this review will afford me a response.”

Helpful Report

Posted 7 months ago

“I’ve loved everything I’ve ever bought from here! Quality is so amazing, especially for the price point. Everything always ships so fast or I’ve loved going in person to pick out hats too. Overall it’s always a good experience!”

Helpful Report

Posted 7 months ago

“I love this hat. I’ve purchased it burgundy and navy. I received so many compliments.”

Helpful Report

Posted 7 months ago

“Purchased as a Christmas gift for my daughter. Beautiful and well made it’s also perfect for our warm Texas weather.”

Helpful Report

Posted 7 months ago

“My first shopping experience has gone all kinds of wrong. First I was sent the wrong hat and it took a couple emails to get them to help and send the correct hat, then when it arrived it did not fit despite following the measurement guidelines. I have now emailed several times to get it exchanged and it has taken so long they do not have the correct size in stock. Now they are just not responding since I asked for a refund. Very disappointing all around and I won’t be buying more hats, even though I had a few picked out. Their customer service is really awful and fulfillment clearly has just as many issues. I don’t want to have to go through all this again.”

Helpful Report

Posted 7 months ago

“This company is top notch. Holy cats. Needed to perform a return and thought, no way the replacement will be here in time for Christmas. The minute it was scanned at the Post office, the replacement was triggered. New hat arrived 2 days early. A+. They must be customers…because they understand customers.”

Helpful Report

Posted 8 months ago

“Never received order and was not able to get a response from the company.”

Helpful Report

Posted 8 months ago

“I was trying to find a specific Gigi Pip hat in a specific size for my daughter for Christmas. The website said they were all sold out and it was also unavailable in our local stores. I contacted them to check if any more would be available before Christmas. I was thrilled when I received a text saying that some would be coming in and how/when to order. Thank you, Gigi Pip!!”

Helpful Report

Posted 8 months ago

“Never received item and unable to make contact with customer service after several attempts”

Helpful Report

Posted 8 months ago

“Never got my order, think it got lost in transit”

Helpful Report

Posted 8 months ago

“Pho furry warmth”

Helpful Report

Posted 8 months ago

“Saw this product in an airport in Dallas, Texas and queried the lady where she got it. I decided then and there this would be a Christmas gift for my wife. Looking forward to giving it to her as I’m sure she’ll love it.”

Helpful Report

Posted 8 months ago

“Love my Gigi pip hat never dissipoint me Have not wore this ivory as yet will pose in my next review”

Helpful Report

Posted 8 months ago

“Great experience! Hat came nicely packaged and secure. Very happy”

Helpful Report

Posted 8 months ago

“Great brand! Starting to become one of my favorite western hat brands”

Helpful Report

Posted 8 months ago

“The sizing is totally wrong. I ordered a size S/M . I am extremely disappointed.”

Helpful Report

Posted 8 months ago

Gigi Pip is rated 4.1 based on 419 reviews