Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered to book repair but engineer hasn't called yet”

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Posted 7 years ago

“You’re staff are friendly and explain the process throughly.”

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Posted 7 years ago

“Go Assist was able to answer all my questions regarding the repair. The person I spoke to was very polite and helpful.”

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Posted 7 years ago

“Excellent quick service. Very helpful and informative agent.”

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Posted 7 years ago

“The call handlers explained everything really well and were really helpful. It was a really easy process!”

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Posted 7 years ago

“Competent and friendly operator.”

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Posted 7 years ago

“Friendly and helpful telephone assistant. Called within minutes of request going in to website.”

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Posted 7 years ago

“Straight forward approach. Pleasant customer care.”

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Posted 7 years ago

“Efficiency personified. Provided a service second to none.”

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Posted 7 years ago

“I am happy with the help i have had”

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Posted 7 years ago

“Very helpful at explaining service and organising repairs.”

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Posted 7 years ago

“Go Assist we’re really helpful and explained everything to me. I’m so happy I chose Go Assist. And would highly Recommend them. Thankyou Mrs Michelle Wood”

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Posted 7 years ago

“Was good value but the phone call was a bit long!”

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Posted 7 years ago

“Good communication from person I spoke with, told all I needed to know.”

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Posted 7 years ago

“Quick response to my call. Helpful and informative.”

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Posted 7 years ago

“Very approachable sales person. Simple and clear instructions. Easy to navigate and use website on mobile phone. Very good customer experience so far.”

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Posted 7 years ago

“Initial contact and quotation services were excellent. I signed up for a reasonably priced insurance cover on two appliances. I have yet to have my repair completed, but it is arranged for within 48 hours of me calling and at my convenience.”

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Posted 7 years ago

“Callum was very thorough”

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Posted 7 years ago

“Very prompt response and easy to deal with”

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Posted 7 years ago

“Very impressed with customer services.....Very efficient”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews