Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

Write Your review

Tell us how Go Assist Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful customer service polite and friendly”

Helpful Report

Posted 7 years ago

“Helpful person on the phone”

Helpful Report

Posted 7 years ago

“The advisor I spoke to provided an excellent service, very customer focused ensured that I understood all aspects of the policy I purchased which persuaded me to take out additional cover for another appliance.”

Helpful Report

Posted 7 years ago

“Easy to set up, anticipate a positive outcome going on previous experience”

Helpful Report

Posted 7 years ago

“Clearly and well explained service, so far!”

Helpful Report

Posted 7 years ago

“GoAssist helped me to plan and book the repair of my washing machine and dishwasher in a timely manner. GoAssist introduced me to an affordable monthly warranty direct debit scheme to help me with the cost of any future breakdown/repairs of my appliances. The follow up contact to arrange dates for the engineer to visit was quick. Great service.”

Helpful Report

Posted 7 years ago

“Very knowledgeable and extremely thorough to help with my enquiry as it was my first time of using online repairers.”

Helpful Report

Posted 7 years ago

“Very efficient and clear information about their services.”

Helpful Report

Posted 7 years ago

“A very cheerful and helpful person assisted me. She talked me through all the ins and outs for the lady I care for. As my lady has difficulty in speaking your representative couldn't have been more helpful.”

Helpful Report

Posted 7 years ago

“Very pleasant helpful lady. I felt confident my problem would be sorted quickly.”

Helpful Report

Posted 7 years ago

“Very quick, friendly and helpful customer service.”

Helpful Report

Posted 7 years ago

“Was really surprised to get a call back within 20 mins especially being a Sunday . The lady was very helpful on the phone and have a appointment booked in for 48 hrs later to come and look at my appliance.”

Helpful Report

Posted 7 years ago

“Prompt phone back. Appointment book at time convenient. Cheerful and knowledgeable staff.”

Helpful Report

Posted 7 years ago

“Very good service with lots of good information”

Helpful Report

Posted 7 years ago

“Although the call was very long the guy (your employee) who called was very persuasive”

Helpful Report

Posted 7 years ago

“Good so far”

Helpful Report

Posted 7 years ago

“Very friendly and clear explanation of the product Made sure I understood what the product was.”

Helpful Report

Posted 7 years ago

“Ryan was helpful and friendly.”

Helpful Report

Posted 7 years ago

“Helpful. Straightforward and clear.”

Helpful Report

Posted 7 years ago

“Very clear, helpful and professional. Friendly lady talked me through options and met my requirements fully.”

Helpful Report

Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews