Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice customer service.. Really have good reviews online. Got really excellent deal thank you”

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Posted 7 years ago

“They were very professional and alleviated my worries by providing me a solution to my fridge/freezer breaking down.”

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Posted 7 years ago

“Quick response and call back. Was very clear what the charges were going to be.”

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Posted 7 years ago

“Lady was very helpful and explained all aspects of the service and warranty’s very clearly.”

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Posted 7 years ago

“Go Assist Ltd has made me very happy, By making the fixed price booking of my repair hassle free and with the added benifit of continued insurance for my appliance. !!”

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Posted 7 years ago

“Super fast resolution of my issues. Great service”

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Posted 7 years ago

“Called to book a repair and it was all made very easy by your member of staff who explained things extremely well.”

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Posted 7 years ago

“Very efficient and answered all my questions in a professional manner”

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Posted 7 years ago

“Very professional approach to answering and asking questions. David knew what he was saying. Good job.”

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Posted 7 years ago

“Friendly helpful staff on phone , looking forward to repair of my dishwasher! And the added insurance on dishwasher has given me reassurance that any future issues with my Miele can be dealt with easily.”

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Posted 7 years ago

“Go Assist were Extremely efficient and very professional dealing with arranging the repair problem.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Detailed and delivery of key info.”

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Posted 7 years ago

“Very helpful, explained everything thoroughly. Will definitely recommend. Great job.”

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Posted 7 years ago

“So far there has only been phone contact, and was my initial call to them. I cannot remember the name of the guy I spoke to, but he was exemplary. Polite, concise, no pressure and very professional. He made clear my options, going me plenty of time to make a choice, and he was very patient with me. I suffer from physical and mental disabilities, but he made me feel very comfortable with his demeanour. I received an email outlining my repair while I was still on the phone. So far so efficient. I'm sure that I will be dealt with utmost professionalism as time goes on and my repair is made. Thank you very much indeed.”

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Posted 7 years ago

“Superb Customer service and would recommend to friends and families as well as work colleagues. Impressed with their prompt response to customer request”

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Posted 7 years ago

“Excellent customer service, everything explained clearly, very helpful.”

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Posted 7 years ago

“Very quick response”

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Posted 7 years ago

“They have given me peace of mind. Knowing that my appliances are now insured. Also you're assistant was very helpful and friendly. Just what I needed as I was beginning despair.x.”

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Posted 7 years ago

“Very friendly and efficient service over the phone. All relevant information given and easily understandable.”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews