Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful answered all my questions”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“So far I felt very good customer service and I’m happy with the ways they talked and organised things or explaining about how it works out I’m looking forward to doing business with you.”

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Posted 7 years ago

“Will let you know after repairs”

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Posted 7 years ago

“Ryan was very clear and helpful in setting out all the options. The professionalism with which my request was handled conveyed the trustworthiness and efficiency of Go Assist Ltd.”

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Posted 7 years ago

“Keiran was helpful and patient. Took time to explain all options - good customer service!”

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Posted 7 years ago

“Extremely effecient friendly and prompt service.The adviser(Calem) knew exactly what i needed.I was most impressed.It is simple splendid to get such a high level of service in this day and age!”

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Posted 7 years ago

“Pleasant person at the end of the phone”

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Posted 7 years ago

“Friendly, helpful and got back to me promptly. Agreed to fix oven over the phone, which is a first for me.”

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Posted 7 years ago

“Very good prompt sevice. Explain the process how the sevice operates &what I can expect. Looking forward to what I expect will be a premier sevice at a verry competitive fee.”

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Posted 7 years ago

“Good customer service and very clear explanation from the team of how the service works and my options for service and support”

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Posted 7 years ago

“Good service so far. Great call handler.”

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Posted 7 years ago

“Spoke to a lovely lady on the phone she explained things very clearly and didn't try to push me in to buying things I didn't need,so far I'm extremely happy with the service I've received”

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Posted 7 years ago

“Full value of my money and total customer satisfaction”

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Posted 7 years ago

“The customer service is nice”

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Posted 8 years ago

“Excellent , prompt service ... Very helpful.”

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Posted 8 years ago

“Easy online and follow up telephone arrangement to repair oven. Helpful telephone assistant. Thank you.”

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Posted 8 years ago

“Didn't need to wait long for someone to answer”

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Posted 8 years ago

“The whole experience dealing with Go Assist has been easy, straightforward and transparent. I’d recommend the company to anyone looking to either repair or insure appliances.”

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Posted 8 years ago

“Excellent clear information and David was very professional. Fast and efficient service! Will use again if needed.”

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Posted 8 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews