Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By simply answering to my concerns and giving me options clearly”

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Posted 8 years ago

“Great service thank you. I was helped by a friendly professional and knowledgable team member. This helped me to make a decision which I feel gives me what I need for piece of mind”

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Posted 8 years ago

“Lee was very friendly and understanding even though I didn't have all the details to hand”

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Posted 8 years ago

“very friendly and told me all details”

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Posted 8 years ago

“From start to finish....Tom was honest about everything and making sure I understood everything from the type of repair through to policy. Very nice chap indeed.”

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Posted 8 years ago

“Dealt with my request for repair very efficiently”

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Posted 8 years ago

“Service on the phone was smooth, finding a cost-effective solution for my needs. I am a new customer on the appliances cover plan and so far so good.”

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Posted 8 years ago

“Very happy with the service I received. David explain everything to me in detail. I got a next appointment for my repair , very helpful and professional staff. Thank you.”

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Posted 8 years ago

“Very efficient and friendly service.”

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Posted 8 years ago

“Easy to use. All dealt with efficiently.excellent customer service so far”

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Posted 8 years ago

“The young man on phone was very helpfull and polite.”

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Posted 8 years ago

“Very positive experience today getting help to fix my appliance.”

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Posted 8 years ago

“Been having a few issues getting my freezer repaired until I contacted go assist very impressed with the help and advice i received very impressed”

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Posted 8 years ago

“Seemed polite And helpful”

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Posted 8 years ago

“Very happy with the service so far. All explanations have been clear and to the point. Very happy so far”

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Posted 8 years ago

“Tom was first contact on call back - he was professional, knowledgeable and knew the answers to any questions happy with service so far :)”

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Posted 8 years ago

“Quick, easy and really clearly explained. Lots of options! The lady on the phone was really patient and helped!”

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Posted 8 years ago

“Both members of staff I spoke to on the phone were polite, patient and they explained everything very clearly. I did not feel rushed and was therefore able to consider all the information before making a decision any decisions.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Lee the operator I talked to was very professional and had good knowledge and handled my call to satisfaction.”

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Posted 8 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews