Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

Write Your review

Tell us how Go Assist Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t make me happy as I’m always happy even when I’m not but the gentleman I spoke with was very professional and succinct and precise. He made me realise that I was getting a very good deal from a professional company and that by taking out the insurance deal along with the repair I would be giving myself peace of mind if anything else went wrong. Very pleased.”

Helpful Report

Posted 7 years ago

“Friendly & informative and not pushy”

Helpful Report

Posted 7 years ago

“Very helpful, called back as arranged. Polite.”

Helpful Report

Posted 7 years ago

“Very polite and professional, overall I was happy with the service provided.”

Helpful Report

Posted 7 years ago

“Easy experience and very helpful and polite call taker. Would definitely recommend.”

Helpful Report

Posted 7 years ago

“Really helpful and courteous. Thank you Lee.”

Helpful Report

Posted 7 years ago

“The man I spoke to on the phone was very friendly and clarified things that I didn't quite understand. His character didn't change even when I refused some products he still remained friendly and professional.”

Helpful Report

Posted 7 years ago

“Hopefully going to fix my fridge”

Helpful Report

Posted 7 years ago

“Go Assist are very polite and helpful, nothing was too much trouble, everything was explained simply and questioned answered. Also , the appointment for repair is remarkably fast, just two days. Very happy so far. Brian”

Helpful Report

Posted 7 years ago

“The young lady was very helpful and patient. She explained every step of the procedure very clearly.”

Helpful Report

Posted 7 years ago

“A helpful and friendly voice at the other end of the phone! Thank you.”

Helpful Report

Posted 7 years ago

“Everything was straight forward and easy to book an appointment”

Helpful Report

Posted 7 years ago

“They delta with the problem very quick and very friendly they are well worth the money”

Helpful Report

Posted 7 years ago

“Prompt reply to enquiry and easy to understand agent and process explained clearly”

Helpful Report

Posted 7 years ago

“Very happy”

Helpful Report

Posted 7 years ago

“Friendly call handler. Very professional.”

Helpful Report

Posted 7 years ago

“Very good service”

Helpful Report

Posted 7 years ago

“The guy I spoke with was friendly. The process he had to take me through was a bit long with the same questions asked repeatedly. I'll see how good the rest of the service is when I get my cooker repaired.”

Helpful Report

Posted 7 years ago

“Very satisfied so far. Friendly helpful gentleman on the phone. Explained everything very clearly. Will update review once my appliance has been repaired but so far so good”

Helpful Report

Posted 7 years ago

“Go Assist Ltd made me happy due to the great customer service while signing up for my repair and annual insurance cover at a fantastic cost”

Helpful Report

Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews