LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 4,524 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,524 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentle were excellent.”

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Posted 3 days ago

“Couldn't be more pleased with the experience. Terrific guys who were a pleasure to have in our home.”

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Posted 3 days ago

“Thank you for very professional work!”

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Posted 3 days ago

“To my surprise, they did great job and it was done fast, too!”

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Posted 3 days ago

“Customer service was outstanding and responsive with updates.”

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Posted 3 days ago

“I searched for a company to remove a couch for my daughter. LoadUp was very professional from initial call to final call with Jamel who removed the couch. I was kept informed from beginning to end. The cost was extremely reasonable. A substantial difference from the competition. Will recommend n use them again.”

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Posted 3 days ago

“These guys were awesome fast and friendly,I want to give 10 stars.”

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Posted 3 days ago

“The service was great, they were on time and very nice, great staff! Highly recommend!”

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Posted 4 days ago

“Friendly, polite and efficient. Thank you !”

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Posted 4 days ago

“Great service! Arrived early and quickly loaded the items. Would use again.”

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Posted 4 days ago

“Great Service”

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Posted 4 days ago

“Your personnel were very professional and friendly and did a great job in getting my furniture donations out of my house and to their new homes. Thank you.”

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Posted 5 days ago

“I'm so impressed with this company.Very fast,efficient,friendly service.If you need any junk removal,look no further.Proces are best around!”

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Posted 5 days ago

“David and John were just outstanding. They were professional, competent, had a great sense of humor and thanked us for our business. These two gentlemen are what a customer service business is all about. Thank you David and John.”

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Posted 6 days ago

“The company kept in touch from the time I made the appointment until the time they arrived. The couple handling my load was wonderful and extremely efficient. They went over and above to make sure everything was exactly how I wanted it. They were also quick loading up all of the stuff I had ready for them.”

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Posted 6 days ago

“Bernard and his men made it a very pleasant experience. They were friendly and helpful . And completed the tasks without any issues . Thank you so much . Sydney Dean”

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Posted 6 days ago

“The load up personal provided up dates to when they would arrive and verified the items to be plucked up. They were on time, very courteous and hard working. We will use their services in the future and high recommend them to others.”

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Posted 1 week ago

“Great service and they were very quick. Will use again.”

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Posted 1 week ago

“Excellent job workers were polite and very efficient”

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Posted 1 week ago

“I am so impressed with LoadUp. Booking my pickup online was so easy, and LoadUp stayed in communication with me at every step from confirming the order to picking up my items. Your driver and helper were extremely careful in removing the furniture and were professional in both appearance and getting the job done. I was also assured that my furniture would not end up in a landfill, which would have broken my heart since the items were in very good condition. I would highly recommend this company.”

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Posted 1 week ago

LoadUp is rated 4.6 based on 4,524 reviews