LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 4,526 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,526 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very cordial and friendly when they picked up my old mattress. They called and even offered to come earlier than was scheduled. I would recommend them!”

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Posted 1 week ago

“Daniel (Danny) was terrific. Team was quick, efficient and friendly!”

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Posted 1 week ago

“John was awesome! He was friendly and courteous, but also super quick and efficient. I would highly recommend his services!”

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Posted 2 weeks ago

“Reasonable pricing, super fast service, guys were very professional and respectful. 100% will utilize their services in the future instead of killing my back!”

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Posted 2 weeks ago

“John was awesome! He was friendly and courteous, but also super quick and efficient. I would highly recommend his services!”

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Posted 2 weeks ago

“Great job by the LoadUp team. They called me a couple times to let me know they were running late. With the way things are with a lot of businesses today I appreciated them being proactive and letting me know ahead of time. Once they arrived they were able to handle the job easily. They went above and beyond.”

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Posted 2 weeks ago

“super easy and timely, guys were on time and communicated with me as needed.”

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Posted 2 weeks ago

“They came on time, they conquered in less than 1/2 hour and they were awesome!!! Eliu and team excellent”

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Posted 2 weeks ago

“Truck arrived on time and the crew was very efficient. No time waisted.”

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Posted 2 weeks ago

“I used load up twice so far very satisfied with the service . Customer service was very efficient and helpful . The loaders I had were very professional and made sure that they were very careful removing my couch and recliner . They were there on time when they call me before pickup . Price was about right for what they charge for removing from a third floor apartment ! Highly recommended.”

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Posted 2 weeks ago

“On time, quickly disassembled furniture and hauled it away - would use again!”

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Posted 2 weeks ago

“Louis and Angelica were excellent. They worked hard and fast. And very friendly!”

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Posted 2 weeks ago

“Keith was very professional. He texted ahead of time to give me enough time to make it home from work. They were quick and very good people.”

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Posted 2 weeks ago

“Professional, proficient, cordial”

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Posted 2 weeks ago

“Shad and his partner were very professional when they picked up two items from Thuma furniture. They knew exactly what they were doing and would not hesitate to hire them if the need arose.”

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Posted 2 weeks ago

“They responded with exact information and advised when they were on their way. And their text messages were timely. Got rid of mattresses that no one else would pickup.”

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Posted 2 weeks ago

“very impressed, prompt, professional, great communication, Jakub and Sylvester were excellent. i will use this service again and i would make a point of requesting Jakub and Sylvester.”

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Posted 2 weeks ago

“Very good. Third party was kggetitdone.com. Efficient”

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Posted 2 weeks ago

“Great service and on time.”

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Posted 2 weeks ago

“Both drivers were very good at picking up and loading my item. They came into my home and were very respectful of the space that they needed to work with.”

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Posted 2 weeks ago

LoadUp is rated 4.6 based on 4,526 reviews