LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,407 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were great”

Helpful Report

Posted 7 months ago

“The guys were early and extremely nice and helpful!!! Thanks again”

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Posted 7 months ago

“Loader did a great job, wasn’t an easy removal but he took great care.”

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Posted 7 months ago

“Excellent professional and courteous service. Able to book for next day pick up”

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Posted 7 months ago

“Great job, they removed my sofa quickly and effectively. Lovely people!”

Helpful Report

Posted 7 months ago

“Gary and Domingo deserve a raise ⭐️⭐️⭐️⭐️⭐️ amazing, honest, hardworking, positive, solutions oriented, troubleshooters, self starters, kind, personable. Wish there were more teams like them. thank you.”

Helpful Report

Posted 7 months ago

“Mark is a rock star and did a very professional and thorough job! Highly recommend him and the company! So easy and affordable to use! Thanks!!!”

Helpful Report

Posted 7 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

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Posted 7 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

Helpful Report

Posted 7 months ago

“The service was impeccable The man/ woman were professional, quick and did it with a smile. They apologied for the company and explained there were just the contractors who received the information today. It wasn't their fault the company messed up with the load up time.”

Helpful Report

Posted 7 months ago

“Timely and very efficient”

Helpful Report

Posted 7 months ago

“The two men did an excellent job disassembling the furniture and removing from our bedroom. I would definitely recommend your company’s service to anyone.”

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Posted 7 months ago

“The loaders did an excellent job of removing a piano and heavy book cabinet. Very pleased.”

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Posted 7 months ago

“Super easy, fast, responsive. They reached out quickly after I submitted the request and scheduling was easy. Gentleman and his son came out on time and were so efficient and nice. Absolutely using again.”

Helpful Report

Posted 7 months ago

“They were great, fast and friendly.”

Helpful Report

Posted 7 months ago

“Great service with great communication - would recommend to everyone”

Helpful Report

Posted 7 months ago

“Loadup was great with everything from texts, emails and customer service & fair price to take a very large couch out my mobile home in this rain storm and Edwin the pick up driver was awesome!! I highly recommend this company!”

Helpful Report

Posted 7 months ago

“Promo and quick”

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Posted 7 months ago

“Service was GREAT!!”

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Posted 7 months ago

“Fantastic experience! Jesse was courteous and arrived at our house promptly. Smooth.”

Helpful Report

Posted 7 months ago

LoadUp is rated 4.6 based on 6,407 reviews