LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,410 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Raphael and friend were on time, polite, respectful, and efficient.”

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Posted 8 months ago

“They were very polite and careful when removing two sofas.”

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Posted 8 months ago

“I was not too hip on paying up front but I did due diligence. The service provider was excellent. A couple guys texted and showed up on time; I defy you to find men that will work like they did. The job helped an elder Army vet that was drafted for the Korean War. Well done my friends”

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Posted 8 months ago

“They were amazing! Super nice and helped immensely!”

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Posted 8 months ago

“Troy removed my recliner. Great job”

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Posted 8 months ago

“Great service and professional”

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Posted 8 months ago

“Your loading rep did an amazing job in problem solving the best way to move a large treadmill out of my basement without harm to my house or to him! Great job!”

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Posted 8 months ago

“The one guy moved a huge heavy desk along with a dresser by himself.”

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Posted 8 months ago

“Anthony is helpful and curious”

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Posted 8 months ago

“Super easy. Made the appointment online, knew what it was going to cost. I put the items outside and went about my business. Few hours later it was gone.”

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Posted 8 months ago

“I had a very positive experience, nothing but simplicity from start to finish from just calling and booking my service the previous. evening and the removal only 15 hours later. The gentlemen who came were very nice and professional I thought I should add that ! I highly recommend load up for any removal items that you have. They will remove them straight from the spot that they are in and to the truck for a very reasonable price.!”

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Posted 8 months ago

“Super easy. Made the appointment online, knew what it was going to cost. I put the items outside and went about my business. Few hours later it was gone.”

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Posted 8 months ago

“Very polite men, quick service”

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Posted 8 months ago

“Great service. On time, fast, efficient, respectful.”

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Posted 8 months ago

“Very nice people, great service! 10/10”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Service was prompt and team was very professional”

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Posted 8 months ago

“Great guys and very friendly. Made this a very easy process!”

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Posted 8 months ago

“Great guys and very friendly. Made this a very easy process!”

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Posted 8 months ago

“Alan was was extremely professional! Thank you very much!”

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Posted 8 months ago

LoadUp is rated 4.6 based on 6,410 reviews