LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,143 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appointment was handled very smoothly and professional. The contractor was on time and item was very quickly loaded and was on the road shortly after that.”

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Posted 7 months ago

“Derek was incredibly helpful and went above and beyond to make sure that I was satisfied! 10/10 recommend”

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Posted 7 months ago

“Kept in the loop the whole time. Pick up driver was very friendly and professional.”

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Posted 7 months ago

“Truck arrived on time. Driver and helper were polite and very helpful in loading the truck. Very good experience overall.”

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Posted 7 months ago

“Both gentlemen came in and were extremely polite. They had the king size mattress out in less than five minutes. They were very polite and I would definitely use this company again.”

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Posted 7 months ago

“In this case, I had already hired Load Up to remove 23 years of unwanted junk! They were prompt and a nice professional manner about their task ahead. This last visit two very nice professionals as well... There task was to assemble an 8'×10 " resin shed, with windows, ventilation, as well as a floor! This assembly was tricky!! For sure! The weather conditions were hardly favorable! They came at five o'clock & they didn't leave UNTIL THE JOB WAS DONE... DONE, DONE!! It was well after midnight!! I Tipped them very well... Appropriately well!”

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Posted 7 months ago

“It was nearly impossible to find a mattress removal service that comes to Wellington, Colorado, so I am grateful to LoadUp. It took a couple more days out from the initially scheduled pickup time for them to remove the mattresses, but they were in communication with me throughout the process and let me know they were short-staffed. Everyone I spoke with was friendly and helpful.”

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Posted 7 months ago

“Very good service, show up between appointment and get job done.”

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Posted 7 months ago

“The 2 guys that showed up, Mathew and Jim were great. Moved the 2 items with no issue and were very polite and professional. Would definitely recommend them and use them again”

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Posted 7 months ago

“Excellent service and very fine men! Thanks to both!!”

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Posted 7 months ago

“pick up was very smooth thank you staff for making it so easy.”

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Posted 7 months ago

“easy to communicate and get the job done yay”

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Posted 7 months ago

“Joseph was amazing! Great communication! Thanks!”

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Posted 7 months ago

“LoadUp picked up my upright freezer on time. The gentlemen were professional and courteous. Will definitely use them again!”

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Posted 7 months ago

“One man to do a lot of heavy lifting. I was amazed how he was able to do it and how fast he was. I will definitely call you when I need your service. I definitely recommend your service!”

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Posted 7 months ago

“They were very polite, professional and worked very well with removing my pieces of furniture. I would highly recommend them to anyone who needs any assistance with removing furniture. I would definitely use them again in the future.”

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Posted 7 months ago

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Posted 7 months ago

“Pricing outrageous what a rip off”

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Posted 7 months ago

“Wonderful hard working young man. Worth his weight on gold. He was here and gone in a little over an hour. I made the appointment yesterday and i was able to get this picked up today. I will tell everyone how amazing you all are.”

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Posted 7 months ago

“Quick and easy pickup. Highly recommend.”

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Posted 7 months ago

LoadUp is rated 4.6 based on 7,143 reviews