LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,416 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,416 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, easy and friendly!”

Helpful Report

Posted 8 months ago

“Theu were very helpful and willing to help”

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Posted 8 months ago

“Tony and Phil were excellent! They were friendly & professional; very customer-service oriented. Not only did they set-up the adjustable bed and mattress, they made sure that it worked and we understood how to operate it. Also, even when "their order" didn't include removing the old mattress, they didn't hesitate to accommodate. Everything went off without a hitch. Thank you, Tony & Phil!!”

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Posted 8 months ago

“The two gentlemen were absolute experts. Thank you”

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Posted 8 months ago

“Gabriel was very nice. Called me on the way to me, when he was 30minutes away, and when he was in lobby. He and his helper were efficient and quiet and too bed and all the parts. Also said he would give it to someone who could use it. I asked three times because i really want someone to have it. The bed is new a year old. Thank you load up for your services.”

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Posted 8 months ago

“Professional, courteous and prompt. :)”

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Posted 8 months ago

“Reuban and his father, Victor, were very courteous and professional and they took the needed time to make sure all items were carried out of the house carefully. They were able to load all items into their trailer and van with all items being very secure. Even though they arrived outside the given time frame they contacted me as to their ETA and again when they were less than 25 minutes away. Very pleased with choosing LoadUp.”

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Posted 8 months ago

“Happy with Michael and his assistant. They took everything we had out for them to take.”

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Posted 8 months ago

“Very easy online booking, efficient, appreciate the communication every step of the way, Anthony arrived early and was very professional. I will be using these guys again and recommending to everybody I know. Excellent service!!”

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Posted 8 months ago

“Very easy to schedule and pay right online. Driver texted me to say he was on his way. Very professional and courteous.”

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Posted 8 months ago

“Arrived on time, very professional, in and out in 5 minutes. Appreciate your work.”

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Posted 8 months ago

“Thank you for all that you did! Your dedication, professionalism, and commitment to providing exceptional customer service are truly appreciated. I will definitely use your service again.”

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Posted 8 months ago

“I was expecting two people for this removal. But one very strong gentleman did the job. I am very happy with the service and would recommend Load Up to anyone!!”

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Posted 8 months ago

“Erick did a wonderful job cleaning up the dock yard trash and hazard piles. Thank you for doing such a great job. We will definitely keep you in mind for future services.”

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Posted 8 months ago

“Yudiel and his worker arrived on time. They took the item away in less than 10 minutes. In and Out real quick. Service was excellent.”

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Posted 8 months ago

“Excellent service and we're extremely pleased. Will use again when necessity dictates. Thank you so much!”

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Posted 8 months ago

“Quick, easy scheduling and pricing of items that we needed to be picked up. Good communication. Fast and easy pick up on the day of.”

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Posted 8 months ago

“Haulers were kind and courteous. Fast, too.”

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Posted 8 months ago

“Thank you.”

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Posted 8 months ago

“Fast, efficient and friendly. Would definitely call them again.”

Helpful Report

Posted 8 months ago

LoadUp is rated 4.6 based on 6,416 reviews