LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,146 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brian was thorough and Amazing. Thank you very much.”

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Posted 7 months ago

“The loader/driver William was very professional and courteous, as were his two assistants. They arrived within the estimated time window and completed the load-out quickly. In my opinion, the LoadUp online process for scheduling the job was very straightforward and I appreciated the up-front pricing. Another plus for LoadUp was they were willing to remove the items from my 2nd floor walk-up apartment (for a $10 fee). Other companies I researched would only remove items from the 1st floor (with no option to service a 2nd floor apartment).”

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Posted 7 months ago

“I used Load Up The pricing is upfront you select what you need removed there’s a $10 charge per flight of stairs if it’s coming out of your basement or stairs are involved. In some cases you can get same-day service. The workers were polite on time and determined to remove my old refrigerator from my basement I knew it would be tough but they got it done”

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Posted 7 months ago

“Excellent communication and service with fair pricing.”

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Posted 7 months ago

“Excellent communication and service with fair pricing.”

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Posted 7 months ago

“Although their arrival was a bit late, they made up for it in how quickly they were able to load up everything to be hauled away. Excellent job.”

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Posted 8 months ago

“LoadUp team arrived on-time and communication leading up to their arrival was excellent. Very efficient in moving lots of furniture out of my condo in a very short period of time. Very professional. Highly recommend.”

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Posted 8 months ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 8 months ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 8 months ago

“Excellent, rapid, careful courteous and friendly and did an outstanding job.”

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Posted 8 months ago

“Very professional and courtesy”

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Posted 8 months ago

“Load Up was TERRIFIC!! Very courteous, very helpful, very efficient. We would call them again in a snap.”

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Posted 8 months ago

“Great communication and timely”

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Posted 8 months ago

“Everyone was so helpful and friendly!😊”

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Posted 8 months ago

“Tiera was very knowledgable and helpful! The process to create the order was very simple on the website. Tara was very communicative, arrived when she said she would, and got everything into her truck and out of here!”

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Posted 8 months ago

“I hope 5 was the best cause these people were amazing. Nice couple, extremely helpful, and went beyond to help remove a door a door opener, so it wouldn’t get hit with the new refrigerator coming in the door. Very conscientious and very tidy.!!!!”

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Posted 8 months ago

“Great website/fast service/workers were terrific. I highly recommend Load-Up.”

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Posted 8 months ago

“Service was wonderful from the moment of the appointment until the pick up, text were on time and with the right information, pick was on time and clean the driver and helper nice person's and very polite, very happy for the service 👍👍”

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Posted 8 months ago

“Paul was professional and swift. thank you!”

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Posted 8 months ago

“Super easy, the driver was great and communicated well!”

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Posted 8 months ago

LoadUp is rated 4.6 based on 7,146 reviews