LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,416 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,416 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. Lenard and Shawn were friendly and worked quick. They got an 88" leather rotted sofa out my apt. door in 2 mins. Didn't mark up or damage any walls. Easy to work with. I will recommend them to friends and would for sure use them again. Thank you, LoadUp!”

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Posted 8 months ago

“Excellent job and very satisfied.”

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Posted 8 months ago

“Actually arrived a little bit early. Communicated well. Pricing was fair and they didn't try to hit me up for more money along the way. Very polite and courteous. I would use them again.”

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Posted 8 months ago

“Your guys are warm, friendly and efficient. What else is there? Russ D.”

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Posted 8 months ago

“The gentlemen that picked up our furniture were professional and courteous and moved the furniture quickly and with ease! Thank you Susan W”

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Posted 8 months ago

“Michael and his assistant were excellent and loaded everything we had set to go. We had a massive amount of large garbage bags and flattened boxes as well as other items. They were friendly and professional. They did a great job and I would recommend Load Up to anyone interested in getting rid of their stuff!”

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Posted 9 months ago

“They were very efficient and knew how to load quickly. I’m very impressed!”

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Posted 9 months ago

“Already done , Mark was wonderfully pleasant , extremely proffesional”

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Posted 9 months ago

“Mark is an extremely pleasant individual , polite ,fast moving , very professional , it’s an absolute a privilege to have him in your company . Thank you Mark !”

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Posted 9 months ago

“Excellent service and was punctual and professional....Definitely would use thus service again and Mark does a great job..”

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Posted 9 months ago

“Did a great job”

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Posted 9 months ago

“Luciano was great and so was the fellow who was assisting him. I will use them again!”

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Posted 9 months ago

“crew was terrific and thorough! I thought the price was a touch steep but I needed it done. Overall a good experience especially the ease of the transaction and the people who showed up. -CCR”

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Posted 9 months ago

“Excellent efficient professional service”

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Posted 9 months ago

“Excellent efficient professional service”

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Posted 9 months ago

“This the 2nd time I've used LoadUp and give them *****. Brandon and his helper were here today to move a crated bar and got it into our home. No small job but they did it perfectly.”

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Posted 9 months ago

“They were very prompt, respectful, and efficient. I was impressed with their ability to work in tight spaces. I would surely use the service again if I had a similar need.”

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Posted 9 months ago

“Thank you LoadUp for your professional quick service. Highly recommend.”

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Posted 9 months ago

“Thank you, Load up for your professional, quick, and Easy process.”

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Posted 9 months ago

“LoadUp makes junk hauling so easy - they have options for small or big loads, you pick the day and time, and everything is contactless. LoadUp has made it possible for me to get rid of tricky items (a gigantic old satellite dish), and large items I'm not able to haul to the dump myself. Thank you so much!”

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Posted 9 months ago

LoadUp is rated 4.6 based on 6,416 reviews