LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,423 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,423 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both the men were so polite, friendly and helpful, very eager to please, thank you”

Helpful Report

Posted 9 months ago

“i was greatly appreciated of the service in such a short notice.The employee I spoke to that picked up my load was so pleasant and I greatly appreciated him keeping his promise in calling me when the job was done .This was my first time using Load Up and it won’t be my last time if I ever need another load removed and I will certainly tell my friends and family.”

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Posted 9 months ago

“Very cordial and efficient. Wished they could have donated a perfectly good mattress especially during the Gulf Coast crisis.”

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Posted 9 months ago

“Guys were fantastic!”

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Posted 9 months ago

“Tony and Phil were a great team! They were very professional and friendly. They had our bed assembled in less than an hour. We are very pleased! Thanks again to Tony and Phil.”

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Posted 9 months ago

“Very diligent, worked hard and into the night to get everything cleaned up. Friendly and followed instructions. Will definitely use them again.”

Helpful Report

Posted 9 months ago

“Very diligent, worked hard and into the night to get everything cleaned up. Friendly and followed instructions. Will definitely use them again.”

Helpful Report

Posted 9 months ago

“LoadUp was scheduled to pickup & remove an old mattress between 8am-12pm this morning. I checked the status online at 7:30am just to make sure everything was on track and they had updated the estimated pickup time to 11am-12pm! I was relieved that I wouldn’t be trapped at home for half of the day and could take my dogs out for a long, relaxing walk. LoadUp called me around 10:30 to let me know that they were on the way. They arrived at 11:15am! 2 very nice men hauled away my old mattress. It didn’t take more than 10 minutes to do it either. So, to make a long story short, LoadUp said they would pickup & haul away an old mattress, they arrived on time, and they did a really good job!!! Oh yeah, the price was very reasonable too!”

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Posted 9 months ago

“Nicest hard working folks! Quick pickup and no issues at all. ! Great job!”

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Posted 9 months ago

“Once again, Rodolfo and LoadUp have helped make disposing of old furniture and assembling new as easy as possible! We are so very grateful we found them!”

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Posted 9 months ago

“On time, professional and great service!”

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Posted 9 months ago

“The guy did good, got here around 12:30”

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Posted 9 months ago

“Excellent. I highly recommend the Load it Up service. The two young men, led by Kaden, arrived on time with a friendly and courteous manner. They were careful and got everything I contracted into the truck, transported to my destination without delay, and moved it all into my new residence. The fees were reasonable. I'm very pleased.”

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Posted 9 months ago

“Arrived on time, two excellent workers that did great job. Price was very reasonable. We recommend Loadup”

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Posted 9 months ago

“I really like the service I had received. They were professional and priciest.”

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Posted 9 months ago

“Brilliant. They were careful getting in vand out. Very careful with the treadmill and weight macjinrharriet”

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Posted 9 months ago

“Great job, would choose LoadUp again.”

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Posted 9 months ago

“They were excellent. On time courteous and professional, they got the job done very quickly.”

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Posted 9 months ago

“Very nice people. Loaded with no problems. On time and very fast. Will recommend to others and will use again.”

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Posted 9 months ago

“Great service!”

Helpful Report

Posted 9 months ago

LoadUp is rated 4.6 based on 6,423 reviews