LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,423 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,423 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michel and his partner were. Very respectful of our home when removing old furniture. They were very friendly and professional. Did did an awesome job! We’ll done! Thank you”

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Posted 9 months ago

“Jessica and her assistant were extremely professional, courteous and cautious exiting my large sofa. Very pleased with their service.”

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Posted 9 months ago

“Michel and his assistant did an excellent job moving my bedroom set. They were very careful with my items which I appreciate. I recommend LoadUP for your needs.”

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Posted 9 months ago

“Like and Noelle were so nice Very professional. Got the furniture out very quickly and no damage to walls”

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Posted 9 months ago

“Jason was great! Very quick, kind, efficient, and he even took some of the bits of trash from under my sofa to throw away for us!! Would recommend”

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Posted 9 months ago

“Great crew! They were able to get the sauna assembled and looking great very quickly. The crew was communicative and friendly, would recommend to anyone!”

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Posted 9 months ago

“Load Up is a great service!”

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Posted 9 months ago

“Joseph did a great job and very respectful. Thanks”

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Posted 9 months ago

“The two drivers did an outstanding job, they picked it up on time and delivered it to my home on time as well. They set it up, made sure it was working properly, showed me pictures of the chair when they went to pick it up from the Senior living center. I know the one Drivers‘s name was Michael, but I never got the other fellas name but thank you to them. Also, I wish I could have tipped them, but I didn’t have any cash on hand.”

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Posted 9 months ago

“Very smooth process. Very pleasant phone scheduler and very efficient communication with updates on pickup eta. Joseph arrived quickly and was very courteous and the whole experience was great start to finish. I highly recommend this company”

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Posted 9 months ago

“Dispatcher kept in touch with arrival time. The two young ladies were very courteous, efficient and careful coming down flight of stairs. I would use them again!!”

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Posted 9 months ago

“Great service!”

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Posted 9 months ago

“Fast service did not waste no time friendly and very careful”

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Posted 9 months ago

“They were fast and did a good job and they were also friendly did not waste no time”

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Posted 9 months ago

“Amazing service! Very kind, trustworthy, fast and reliable. Very very happy with Loadup”

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Posted 9 months ago

“They were right On time. Easy process . Polite and neat! Having house painted they were careful which we appreciate Great Job!!!!! Thanks Marty C”

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Posted 9 months ago

“Great guys! Knew how to take couch apart and move it quickly out of my house!”

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Posted 9 months ago

“Martin is the man. A ton of heads and communication. And quick removal too. In and out!”

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Posted 9 months ago

“A terrific company. Prompt and professional”

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Posted 9 months ago

“Prompt. Professional and friendly”

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Posted 9 months ago

LoadUp is rated 4.6 based on 6,423 reviews