LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,820 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“José and Ricardo were absolutely AMAZING. I requested a junk removal for only a few furniture pieces, but they ended up being able to help me remove every single trash bag from my apartment as well (probably 20+), in addition to packing my car with *all* of my belongings. They somehow managed to turn what would have been two days worth of effort for my mom and I (it was nearly 100 degrees out, up and down three flights of stairs) into two hours. I cannot recommend this company enough. I honestly have no idea what I would have done without them.”

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Posted 1 year ago

“I’m actually blown away by this service. Booking was painless, the upfront pricing was both reasonable and appreciated with zero hidden fees, communication was exceptional the day of pick up, and our two Loaders were professional and so speedy. Figuring out how to get rid of our large items was the most stressful part of our move by far and LoadUp was perfect for what we needed. I also appreciate that they don’t just dump good items but will figure out where to send them for the items to have a second chance. 10/10⭐️”

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Posted 1 year ago

“Communication with the company and the driver/loader, Matt, were excellent - always keeping me informed of the current status of the order. Matt arrived right on time and proceeded to remove the items for donation/recycling. He and his partner took care not to damage anything and loaded it all up in the trailer. Highly recommend this company! They accomodated the date and timeframe that was requested and have an excellent driver/loader with Matt.”

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Posted 1 year ago

“Everything seemed to run smooth. 2 guys loaded up quick and were very friendly and polite.”

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Posted 1 year ago

“Everything seemed to run smooth. 2 guys loaded up quick and were very friendly and polite.”

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Posted 1 year ago

“Quick, efficient service. Smooth communication and updates (albeit slightly delayed sometimes.)”

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Posted 1 year ago

“Very easy! "Emily" contacted me an hour before arrival, showed up on time, and was done in under 5 minutes. Driver and helper were both very courteous.”

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Posted 1 year ago

“My team was amazing! Breno and his partner were fast, professional, organized and easy to work with! It went very smoothly. And they took a ton of heavy bulky furniture. 4 couches, king bed, chaise,2 twin beds, king mattress and lots more! I would use them again.”

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Posted 1 year ago

“Great customer service, awesome employee who arrived on time and was very helpful. Thanks again!”

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Posted 1 year ago

“John K and his partner were excellent! They were polite, friendly, and efficient. We will use your services again. Thank you!!”

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Posted 1 year ago

“Pricing was better than competitors! Jason, my driver, and his assistant, were on time , polite and efficient! Easy 5 Star review!!”

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Posted 1 year ago

“I requested a pick-up with LoadUp by phone yesterday with John Ray, and paid by phone. He was very helpful, and scheduled a pick-up for me for today. John and his assistant arrived and picked up my furniture this afternoon and were both very nice and helpful. John was very careful with the way he loaded the trailer. Hopefully it will be donated to family who can use it. I highly recommend LoadUp and I would definitely recommend John!”

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Posted 1 year ago

“Showed up well within the appointment window. Fast, easy, made sure not to damage anything and even took an extra item to goodwill for me. Thanks guys, great job!”

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Posted 1 year ago

“Excellent all around”

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Posted 1 year ago

“Ricardo was outstanding. Ontime, quick, professional and best price.”

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Posted 1 year ago

“Very good job. Good comunication, In and out in minutes. They took a heavy loveseat recliner and made short work of it. Recommended, I will use them again.”

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Posted 1 year ago

“Ron was in and out and extremely professional”

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Posted 1 year ago

“This was my first experience with LoadUp and it was definitely 5 stars. I received a confirmation text at the beginning of the day of service with the name of the loader. I texted him to let him know I was home and he immediately texted back with an ETA. About 30 minutes prior to arrival I received a text letting know he was en route. Kevin was right on time and efficiently and professionally completed the job. He has excellent customer service skills. Extremely happy with the service and results.”

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Posted 1 year ago

“Luis and his co worker were AMAZING! they were fast, helpful, and great to work with! I would recommend them all day long! And the company was great to work with. It was all fast and easy to deal with for anyone who needs furniture or anything else removed. The pricing was great and well worth it!”

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Posted 1 year ago

“Great communication the whole time. Very accommodating and even helped me reschedule my original pick up date and time when I scheduled too soon!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,820 reviews