Go Outdoors Reviews

Name: Go Outdoors
Rating: 2.00

2.0 Rating 650 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

08450 020888

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Go Outdoors 3 star review on 2nd January 2023

Anonymous

Go Outdoors 1 star review on 14th July 2022

Steven

Go Outdoors 5 star review on 18th June 2022

Jayne Bowen

Go Outdoors 5 star review on 15th April 2022

Sarah Bates

Go Outdoors 1 star review on 4th March 2022

Frank Grad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stuff, good prices and fast service!”

Helpful Report

Posted 7 years ago

“Superb service Fast posting I ordered a ALPINIST On. Sunday night free delivery I git a email the next morning to say it will be delivered today ... That was the best service on free Delivery I have ever had .. THANK YOU MR P JONES.”

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Posted 7 years ago

“Excellent friendly staff, cheap prices and easy to find the my way around the shop.”

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Posted 7 years ago

“I purchased several climbing items and they arrived next day at a good price and even at a slight discount. Very simple process and reliable retailer.”

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Posted 7 years ago

“Ordered online for a store collection, items were ready to collect in a matter of hours. Would definitely use click and collect again!”

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Posted 7 years ago

“Extremely knowledgeable, polite and helpful staff”

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Posted 7 years ago

“Staff was so helpful”

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Posted 7 years ago

“Really helpful with all my outdoor needs and wants...great prices..and price match too!”

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Posted 7 years ago

“Outstanding service from Go Outdoors again. True to their word with price match plus they saved me £13 last week when I purchased two sets of Lifeventure titanium cutlery. I've saved hundreds of pounds by finding their products at a lower price elsewhere which Go Outdoors have matched and then given me an additional 10% off. Go Outstanding!”

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Posted 7 years ago

“Allowed us to derobe a mannequin as it wore our desired item in size we wanted.”

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Posted 7 years ago

“Fantastic service ..super fast Delivery no need to pay for fast shipping... But the coat ALPINIST LITE WEIGHT JACKET THE ZIP IS VERY VERY POOR QUALITY SO I WILL RETURN THE COAT .....BUT SERVICE IS FANTASTIC ..”

Helpful Report

Posted 7 years ago

“No quibble return, even 31 days after purchase (bag obviously had not been used).”

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Posted 7 years ago

“It has a wide range of products for most outdoor enthusiasts.”

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Posted 7 years ago

“Great customer service and no quibble returns.”

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Posted 7 years ago

“Good prices and fast delivery time”

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Posted 7 years ago

“Buen material y buen precio”

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Posted 7 years ago

“Shoes arrived when stated. As good as looked on the website.”

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Posted 7 years ago

“Extremely helpful staff. Good range of quality clothing and accessories at discount prices.”

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Posted 7 years ago

“Very good on price.”

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Posted 7 years ago

“Good products good people”

Helpful Report

Posted 7 years ago

Go Outdoors is rated 2.0 based on 650 reviews