GoCoop Reviews

Name: GoCoop
Address: #1, 2nd D Main Rd, opp. Corporation Bank, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore
Rating: 4.23

4.2 Rating 2,101 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

Visit Website

GoCoop 5 star review on 3rd December 2023

Tiya Basu Majumdar Majumdar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initiative is great. Quality of products is really good. However, a few of the items were mis-priced on the website, so I could not buy them. But the customer support was very prompt. Due to the pandemic, deliveries were delayed.”

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Posted 4 years ago

“Expensive compared to market”

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Posted 4 years ago

“Surprisingly the shirt/kurta purchased had the buttons on the sleeves and in the front missing. Kindly have your QA department review the goods prior to despatch.”

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Posted 4 years ago

“I had ordered for 9 pieces of clothes but there were 8pieces in the courier I received...the invoice sent in the courier had 9 items listed. I had to click photo of items received, write email ...response was received after a day saying that the piece was not available in stock so not sent...had I not complained, this would not surface and no refund also would be received....we tend to buy from reputed vendors paying more than market rate for their wares since we expect credibility from them...this left a bad taste in the mouth. In another instance when I left a question as to where on the website I could get details of dupatta -salwar combos ...they sent me link for dupatta first...on repeating my question..they sent me link for salwar kurta and dupatta sets...no clearcut response that they don't sell dupatta salwar combos...disappointing”

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Posted 4 years ago

“Sari pattern as seen on website but the silk quality is not quite good, especially for the price”

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Posted 4 years ago

“Totally rustic. No finish at all.”

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Posted 4 years ago

“Shipment was delayed”

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Posted 4 years ago

“The deliveries took too long. Returns policy is too stringent. I wanted to return an item but I didn’t raise the request within 2 days of receiving it as I was travelling.”

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Posted 4 years ago

“The service was good but fabric quality is poor .”

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Posted 4 years ago

“like the rug very much but the colour is brighter and more pink than the dull rose/ faded pink shown in pictures. Nevertheless we really like it”

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Posted 4 years ago

“Some positives and a few negatives. But the positives outweigh the negatives. So I would order on GoCoop again. 1. Despite COVID-19 the shipment wasn't too delayed even though it was an international order. 2. The international delivery charges are inflated though. For every item added to the cart even if it's as small as a pair of earring, the charges go up irrationally. 3. I liked the masks and cushion covers and a purple woolen stole that I ordered. 4. I was not so happy with a cotton cyan scarf as it looked slightly faded and also had a hole in it. I'd ordered it as a gift but seeing the condition it was in, decided to keep it for myself. But have to say, although it looked frayed and old, it still drew some compliments.”

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Posted 4 years ago

“I had requested for a return of the diwan set because of colour difference but it has not been done yet.”

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Posted 4 years ago

“I was offered to send a discount coupon to any of my contacts. But when she tried to use it, the coupon never worked. Service was good otherwise.”

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Posted 4 years ago

“My recent purchase of Madubhani saree width is only 4 and 3/4 th meter...and the blouse material is not enough to stitch a blouse...”

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Posted 4 years ago

“Color was not same as picture!”

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Posted 4 years ago

“While the delivery bwas on time, the product seems to be over priced. I am not happy with the product quality.”

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Posted 4 years ago

“delivery took long”

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Posted 4 years ago

“I ordered a block printed, colors look much better on the website photo than m in reality and i think it’s expensive for what it is. My fault I didn’t read the return policy before purchasing as there is no way to return the item if I don’t like it”

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Posted 4 years ago

“Received a different product than what was ordered... quality good”

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Posted 4 years ago

“I'm very happy with the product I purchased.make your website little more user friendly.”

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Posted 4 years ago

GoCoop is rated 4.2 based on 2,101 reviews