Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“service was AMAZING!”

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Posted 3 years ago

“Beauty items, quick delivery!”

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Posted 3 years ago

“One of my favourite stores, with a fantastic array of products. Always have a seamless shopping experience either in store or online.”

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Posted 3 years ago

“Love Goodhood, the way they curate, style and focus so well on customer service, it feels like a community. I shop at Goodhood over other stores wherever possible. In this case I bought a present for my girlfriend which wasn’t right. The return was made without any fuss and I’ll be back again soon. Thanks again :) David”

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Posted 3 years ago

“It is always nice to shop at goodhood”

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Posted 3 years ago

“I bought a watch from you and I have sent it back to be looked at and to be send another one, I have sent the watch back to you but I haven’t heard anything since, please can you help me out? My email is evan.howard2002@icloud.com”

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Posted 3 years ago

“Fab team!!!”

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Posted 3 years ago

“I love the layout, staffs are friendly and I love the combination of clothing with lifestyle items!”

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Posted 3 years ago

“Service was good. Staff is nice. But she shouldn't of told me the price of the item before bringing one out of the stock room to try on. I knew the price. So when I asked for a size M. She said ok I will get it for you and you know the price. I laughed inside of me. Obviously I knew the price and it was irrelevant for me because I purchase what I like. Otherwise all good.”

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Posted 3 years ago

“Fast shipping and good service”

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Posted 3 years ago

“Brilliant service, will definitely shop here again”

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Posted 3 years ago

“Always quick and smooth.”

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Posted 3 years ago

“Excellent Ring, Great stone. Well received”

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Posted 3 years ago

“Great service, shipped and arrived very quickly using a good delivery service.”

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Posted 3 years ago

“Water bottle logo comes off almost instantly, bad quality”

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Posted 3 years ago

“Happy to be a customer at Goodhood and huge special shoutout to Ethan from Customer service department! He has always been quick and prompt with his replies and his follow up actions are simply splendid. Thanks again Ethan!”

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Posted 3 years ago

“Great way to send my nephew birthday vouchers, although it would be more convenient if there was a section that allowed for ‘recipients’ details, such as name/an email address so the vouchers can be sent directly to the recipient with a birthday message or similar”

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Posted 3 years ago

“Fantastic shopping experience always excellent customer service GOODHOOD has it all”

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Posted 3 years ago

“Great Store. Great Service”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Goodhood is rated 4.5 based on 2,326 reviews