Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless experience, the best. I expect nothing less from Goodhood :)”

Helpful Report

Posted 2 years ago

“Super fast delivery and easy to shop. Would definitely shop again and great to support an independent.”

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Posted 2 years ago

“Love the product, but it arrived with a security tag on :/”

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Posted 2 years ago

“IT was very easy to navigate the site, and find what I wanted to order. All in all, it was a very straightforward process, and the updates were very helpful too.”

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Posted 2 years ago

“I was pleased with my shopping experience with Goodhood. The items arrived quickly and I received a prompt refund when one of the items didn't fit how I liked. My only criticsm was how the items were packaged when they arrived. For the amount of money spent on the clothing, they only were protected by the parcel bag, and werent wrapped in any other protective sleeves or packaging.”

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Posted 2 years ago

“Despatch and delivery time was awful, with little updates. Packaging and product was good.”

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Posted 2 years ago

Hey Ross, I have sent you an email regarding your order! Hopefully we can get this resolved for you today. Thanks, GOODHOOD

Posted 2 years ago

“Speedy delivery.I love this store for the selection of not only clothing but housey bits as well.”

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Posted 2 years ago

“Brilliant service from start to finish. Fast delivery and good communication. I will definitely be using this company more in the future”

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Posted 2 years ago

“Beautiful store. Kind and engaging staff. Couldnt be better!”

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Posted 2 years ago

“Great service, well packaged and quick shipping. Cool shop”

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Posted 2 years ago

“Rubbish customer support No response and did not respond to emails”

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Posted 2 years ago

Hi Mohammed, I have privately messaged you regarding this, hopefully we can get this issue resolved for you today. Thanks, Goodhood

Posted 2 years ago

“George was really helpful with the purchase, describing the usage and quality of the product and really sold it to me, whilst being incredibly friendly and professional”

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Posted 2 years ago

“Love this store. Really helpful employees, lovely design, amazing postage. Can't complain at all”

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Posted 2 years ago

“Excellent shop”

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Posted 2 years ago

“As always, the best selection of homeware goods! Great candles”

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Posted 2 years ago

“Awesome store and staff always a pleasure to visit”

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Posted 2 years ago

“service was AMAZING!”

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Posted 2 years ago

“Beauty items, quick delivery!”

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Posted 2 years ago

“One of my favourite stores, with a fantastic array of products. Always have a seamless shopping experience either in store or online.”

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Posted 2 years ago

“Love Goodhood, the way they curate, style and focus so well on customer service, it feels like a community. I shop at Goodhood over other stores wherever possible. In this case I bought a present for my girlfriend which wasn’t right. The return was made without any fuss and I’ll be back again soon. Thanks again :) David”

Helpful Report

Posted 2 years ago

Goodhood is rated 4.5 based on 2,322 reviews