Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a long delay in delivering my order and I emailed twice but got no response!”

Helpful Report

Posted 2 years ago

Hey Pamela, I am extremely sorry for the issue you have experienced when shopping with us! We hope to make this right, please check your inbox! Thanks, GOODHOOD

Posted 2 years ago

“Love Goodhood, quality shopping and great on the delivery turnaround.”

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Posted 2 years ago

“I was pleased with speed of delivery and the condition of the goods when they arrived very well packed .”

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Posted 2 years ago

“Arrived quickly, beautifully wrapped in tissue paper. It's a present for someone ,I think they will be very pleased.”

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Posted 2 years ago

“Ace. Top drawer service from a top tier store.”

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Posted 2 years ago

“Didn’t have the item in stock that I had ordered and it took them over a week to tell me and refund me. Had to chase twice. Meanwhile I’d paid for next day shipping so had to ask that to be refunded. Not overly impressed.”

Helpful Report

Posted 2 years ago

Hi Fleur, I am extremely sorry for the issue you have experienced when shopping with us! We hope to make this right, please check your inbox! Thanks, GOODHOOD

Posted 2 years ago

“Lovely products and quick delivery”

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Posted 2 years ago

“Valuable price i have never seen. Good service and fast shipping.”

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Posted 2 years ago

“Item has not arrived. No phone number to contact just rely on email. Not even had a shipping notification nearly two weeks later. £330 taken out of account and no contact to say what is happening. Will never shop here again.”

Helpful Report

Posted 2 years ago

Hi Linda, We are very sorry for the inconvenience you have experienced with your order, please email us at help@goodhood.co.uk and we will get back to you! Thanks, GOODHOOD

Posted 2 years ago

“Always reliable and products are delivered with care. This time around, I had to redirect the postage of the item and the help team were incredibly helpful and expedient with sorting that out. Will definitely continue to revisit the vendor.”

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Posted 2 years ago

“BEST clothing and gift store in the hood!!”

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Posted 2 years ago

“Really good customer service”

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Posted 2 years ago

“Tip top many thanks”

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Posted 2 years ago

“Excellent service. The shoes we’re delivered quickly and efficiently. Very happy with the trainers.”

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Posted 2 years ago

“Incredible selection of clothing and home items! Really great customer service and always a pleasure to visit the store”

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Posted 2 years ago

“My favorite shop-by a long way”

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Posted 2 years ago

“Fast delivery. Product as described. No issues so far”

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Posted 2 years ago

“Superb customer service. I love GoodHood.”

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Posted 2 years ago

“Brilliant as ever x”

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Posted 2 years ago

“Delivered so quick I couldn't believe it! Love my purchase, wear it daily. Thank you!”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,322 reviews