Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goodhood good gear”

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Posted 2 years ago

“My favorite store x”

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Posted 2 years ago

“Goodhood was fast to dispatch and deliver my order, I was really impressed as a first-time buyer.”

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Posted 2 years ago

“When I ordered my scarf the product description read "100% Extra-Fine Merino Wool" however when it arrived I was dismayed to realise the fabric is 100% acrylic - as stated on the care label. Have I been sent the wrong product? Or was the website description incorrect? You no longer have the scarf I ordered online so I want to know in advance if I send it back I'll receive the correct product. I still have the scarf and am awaiting advice on what can be done to resolve this issue.”

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Posted 2 years ago

Hi! Could I please ask you to drop help@goodhood.co.uk a message regarding your order and we will do our best to resolve this for you, Thanks, GOODHOOD

Posted 2 years ago

“Really good service! Awesome choice of clothes! Refund process was a bit convoluted compares to other retailers in the same category but it was seamless no the less.”

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Posted 2 years ago

“Great service would recommend arrived in timescale and in perfect condition.”

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Posted 2 years ago

“Great products and very helpful staff!”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“I loved it! The person serving me was very lovely and helpful, and seemed genuinely invested in our conversation!”

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Posted 2 years ago

“Amazing mailouts with curated items. I love the loyalty scheme with the points too! Such a good idea. My only addition would be more ways to earn perks ;)”

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Posted 2 years ago

“Top class service and very good communication as well!”

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Posted 2 years ago

“Excellent Customer service, The store was great and I was greeted by everyone from the ground floor and the basement. I found everything I needed quickly My Yod&Co placemats and Hay crates look great. I would recommend them to anyone who is looking to spruce up their dining table and organise their cupboards.”

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Posted 2 years ago

“I think it's done well, but I also hope that the specials can be purchased in the store”

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Posted 2 years ago

“Favourite store…. Keep it up! 💕”

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Posted 2 years ago

“Beautiful clothes and prompt delivery. Return service could be better”

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Posted 2 years ago

“As described, quick delivery”

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Posted 2 years ago

“Great customer experience, quick delivery!”

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Posted 2 years ago

“Beat shop in london”

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Posted 2 years ago

“All good in the hood.”

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Posted 2 years ago

“We were treated by Giacomo who was very welcoming and helpful! We have visited Goodhood many times before with friends and are always left with a lovely experience! Couldn’t recommend this store enough!”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,322 reviews