Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipients of the gourmet basket sent were so happy with their gift”

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Posted 1 year ago

Hello Renee, Thank you for taking the time to provide us with such lovely feedback. We are delighted to hear your recipients loved their Gourmet Basket hamper. Many Thanks GB Team

Posted 1 year ago

“great presentation and delivery”

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Posted 1 year ago

Hi Samuel, Thank you for taking the time to provide such great feedback, we do appreciate it! Many Thanks GB team

Posted 1 year ago

“wonderful gifts for our new starters always complimented. Great selection and speedy delivery.”

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Posted 1 year ago

Hi Linda, Thank you for your feedback, it means so much to us! We are thrilled to hear that you enjoy the selection and services Gourmet Basket offers. Many Thanks GB Team

Posted 1 year ago

“My grandson loved his gourmet basket. The delivery was quick and free, so that was much appreciated. Thank you.”

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Posted 1 year ago

Hello Cheryl, Thank you for your feedback, it means so much to us! We are delighted to hear that your grandson loved his Gourmet Basket Hamper and the service you received. Many Thanks GB Team

Posted 1 year ago

“Beautiful hamper - thank you”

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Posted 1 year ago

Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your beautiful Gourmet Basket Hamper Many Thanks GB Team

Posted 1 year ago

“Great Service”

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Posted 1 year ago

Thank you for your feedback! We are so glad you enjoyed your experience with Gourmet Basket Many Thanks GB Team

Posted 1 year ago

“Delivered as requested, thank you”

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Posted 1 year ago

Hi June, Thank you for your feedback, it means so much to us! We are so glad you enjoyed your experience with us at Gourmet Basket Many Thanks GB Team

Posted 1 year ago

“Beautiful Gifts, Good Value & Great Servive with a prompt delivery.”

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Posted 1 year ago

Hi Natalie, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us From the Gourmet Basket Team

Posted 1 year ago

“A huge thank you to Kara! Her support and help in ordering was outstanding and very much appreciated. It was so nice after using the online chat, to then actually receive an email and then after becoming very ‘challenged’ in placing the order, I was acknowledged and greeted by Kara, when I phoned. She efficiently answered all my questions and placed my order quickly and hassle free! Thank you again so much, Kara.”

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Posted 1 year ago

Thank you for your feedback, it means so much to us!! We are thrilled to hear you enjoyed your experience with Kara from start to finish. 🙂 We hope your recipient enjoys their hamper! Gourmet Basket Team

Posted 1 year ago

“I ordered 2 espresso martini hampers and a picnic basket very recently and today they came on the mail truck! I live in outback QLD where things do quite often not happen quickly. I ordered them last week and they arrived in Cunnamulla last Thursday afternoon by courier, too late for our twice weekly mail truck, but I had an email saying they had been delivered in Cunnamulla so it was just a matter of waiting for our next mail truck which was today. The basket box was a bit damaged and the tape had come off one side of the top of the box but the basket is undamaged and really lovely, and the espresso martini hampers are in perfect order. I saved $60 on these 3 items as they were on sale. I bought a hamper for my brother and his wife in May. She’s a gourmet cook and loved their box of goodies. What can I say except more please??”

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Posted 1 year ago

Hi Nanni, Thank you for your feedback, it means so much to us!! We are so glad to hear you enjoyed your experience with us and that the hampers are being enjoyed! 🙂 Gourmet Basket Team

Posted 1 year ago

“From the ordering process to the delivery of the hampers, the service was excellent and there was even a tool on the website to assist if you were not sure what to purchase. Our co-worker in hospital was delighted with the Coffee Break Hamper and commented that it made his day. Additionally, you will receive notifications regarding the delivery and will be able to track it. A 10% discount was offered on my first order, which was a pleasant surprise. Overall, the service was excellent. Thank you, Team GH”

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Posted 1 year ago

Hi Prisilla, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us and that the hamper is being enjoyed! We hope your co-worker is doing well. 🙂 From the Gourmet Basket Team

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Thanks Thomas! 🙂

Posted 1 year ago

“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”

Gourmet Basket 5 star review on 1st May 2024

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Posted 1 year ago

Hi L, Thank you so much for your review!! We are happy to hear that you and your husband were able to enjoy the hamper! It has always been our goal to provide quality service and products! It warms our hearts to hear that our hampers were appreciated! Many Thanks, GB Team

Posted 6 months ago

“Very good service was very happy”

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Posted 1 year ago

Hi Nicole, Thank you so much for your review! It's our goal to always provide quality service and products! Thank you for choosing Gourmet Basket! Many Thanks, GB Team

Posted 6 months ago

“I recently sent a Sympathy hamper to a friend of mine and it was accidentally sent on the wrong day. I called to let them know that my friend was not home as it was the day of the funeral. I was really upset because the hamper contained the lovely cheeses. I spoke to a lovely assistant called Jessica. With in minutes of receiving my call she rectified the problem with the delivery and resent another basket. Customer serve was amazing,I could not have asked for any better. I would definitely be using this company again.”

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Posted 1 year ago

Hi Lin, Thank you for sharing your experience. We’re so glad Jessica could sort everything out quickly and that the hamper’s delivery issue was resolved to your satisfaction. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“A lovely presentation. Extremely quick and value for money. 👍”

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Posted 1 year ago

“Omigoodness! The best hamper I have ever sent! I am delighted with the quality of the hamper and I know the recipients were totally wowed! Thankyou!”

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Posted 1 year ago

Hi Jude, Thank you so much for your lovely review! We’re thrilled the hamper hit the mark and that the recipients were wowed. We appreciate you choosing Gourmet Basket and can’t wait to help with future gifting. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Awesome hamper! Local beers and socks for the win!”

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Posted 2 years ago

“Great value & stunning presentation”

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Posted 2 years ago

“I am so happy with this company. I gave the incorrect address and when i gave the correct one they were only too happy to re deliver at no extra charge.. The product is perfect for what i wanted. The delivery driver and the company representative on the phone were so helpful. Thank you”

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Posted 2 years ago

Hi Mary, Thank you so much for your wonderful review! We’re thrilled to hear everything went smoothly with the re-delivery and that you’re happy with the product and our team. Your kind words mean a lot to us. Warm regards, The Gourmet Basket Team

Posted 1 month ago

Gourmet Basket is rated 4.6 based on 7,295 reviews