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Gourmet Basket Reviews

4.6 Rating 7,121 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,265
 Metrics Info
4.6
Based on 7,121 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Buyer
“Recipient delighted with the beautiful box of goodies. Thank you for a speedy delivery to WA”
Helpful Report
Posted 2 years ago
Anna McKenzie
Verified Buyer
“For my daughters birthday she was very impressed (no easy feat these days!) beautifully shipped. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It was well received!”
Helpful Report
Posted 2 years ago
Fiona Rose
Verified Buyer
“Due to a technical glitch, my order wasn’t processed completely. I had a call from an extremely helpful staff member who ensured that the order was successfully completed and answered all my questions. Wonderful customer service and the recipient was extremely happy with the quality of the box they received.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent communication of the status of the order.”
Helpful Report
Posted 2 years ago
Beylal Racheha
Verified Buyer
“They were very happy with the Gift”
Helpful Report
Posted 2 years ago
Olga Milne
Verified Buyer
“I bought this as a wedding anniversary for my daughter and son- in- law. The basket was beautifully packaged with lots of yummy treats.”
Helpful Report
Posted 2 years ago
Karen Chambers
Verified Buyer
“My sister loved her birthday present this year! The hamper was a real surprise! Living faraway and in a remote town with few shopping options, it's always a connundrum to find something unique and special to give loved ones for birthdays. This is the first time I tried a gift hamper and I loved the fact that I could customise it to the items I knew my sister would enjoy most. Good quality products and beautifully packaged. The online process is easy to navigate and there is a number to call if you have any questions about things you're not sure of. The tracking system is reliable and really good. Once the order was put in, the rest flowed easily. Delivery was effective. Overall it was a great experiene and one I will definitely be happy to use again. Only thing I would add is if there an be more variety of items to choose from for the hampers, which I'm guessing will happen over time :)”
Helpful Report
Posted 2 years ago
Evangeline Baleikasavu
Verified Buyer
“Got this for a friend and she really liked it”
Helpful Report
Posted 2 years ago
Dr Carmen Cubillo
Verified Buyer
“My sister loved it. I loved the service. Speed of delivery and high quality of goods.”
Helpful Report
Posted 2 years ago
Mark Lenga
Verified Buyer
“Website was easy to navigate and pickup process was streamlined thank you”
Helpful Report
Posted 2 years ago
ALANNE McILROY DE BALADRON
Unverified Reviewer
“I rate Gourmet Baskets as the ABSOLUTE BEST after arranging Birthday Gift & Thank You Hampers over many years, to be sent by other 5 Star Online Vendors. My experience with GB is EXCELLENT Customer Service. the same with their prices & perfect on time delivery. I doubt there will ever be need for any future return/refund. The GB Team have recently provided my special friend, Sir Andrew Woods with the PERFECT GIFT. The company is EXTREMELY PROFESSIONAL in all areas & enormously appreciated by a customer & recipients with high standards.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The basket recipients were overwhelmed by the contents of their gourmet basket Once again the gift arrived right on time and was just a perfect surprise.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“great products, service and super prompt delivery thanks”
Helpful Report
Posted 2 years ago
Lesley Higgins
Verified Buyer
“the recipients were very happy with the quality and content! Personally, I was very impressed with the service and the updates re delivery. Will recommend to my friends and relatives.”
Helpful Report
Posted 2 years ago
Giulietta Petrone
Verified Buyer
“Easy to use”
Helpful Report
Posted 2 years ago
Marian Galvin
Verified Buyer
“Thank you my daughter loved her basket, would have liked more cheese options as additions”
Helpful Report
Posted 2 years ago
Narelle Morrison
Verified Buyer
“Receiver loved the gift”
Helpful Report
Posted 2 years ago
Christine Banditt
Verified Buyer
“The gift was very well received and a surprise for the person who it was sent to. Overjoyed that one took the time to think of them .”
Helpful Report
Posted 2 years ago
Joyce Su
Verified Buyer
“I didnt received the hamper.”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 7,121 reviews
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