Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You only packed half the items ordered for delivery, I rang to complain and it was advised delivery would be next business day for the missing items. Those missing items never came. What a terrible and disappointing experience. I expected better and I am still waiting. Based on my experience this time, I would find it incredibly difficult to recommend Gourmet Basket to anyone.”

Helpful Report

Posted 4 years ago

“A bit pricey but a great hamper delivered on the requested date, well packed to keep cheeses fresh and eve thing I; it’s place in the box, nothing squashed or broken including the wafer biscuits. Loved that I could customise the basket by adding goods from the selection of foods and other items.”

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Posted 4 years ago

“Just what was expected.”

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Posted 4 years ago

“Very happy with the products but I was disappointed it arrived after my daughters birthday”

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Posted 4 years ago

“Easy to navigate website and find what i was looking for. Delivered the next day. Recipient loved their gift basket, will definitely buy from here again”

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Posted 4 years ago

“Recipient loved it!”

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Posted 4 years ago

“Outstanding”

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Posted 4 years ago

“Perfect Gift to send as a thank you! he loved it!”

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Posted 4 years ago

“My parents absolutely loved it and felt very spoilt , it was the perfect thank you gift! Very luxurious and jam packed with top quality goodies.”

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Posted 4 years ago

“Presentation great. Service great. Items fresh.”

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Posted 4 years ago

“Arrived on time”

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Posted 4 years ago

“excellent service and product”

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Posted 4 years ago

“Service was amazing, as well as the communication. Recipient was super impressed and made a hard day that little bit easier :)”

Gourmet Basket 5 star review on 19th July 2021

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Posted 4 years ago

“Great range of products and professional dealings. Easy to order and get support when things don't go to plan.”

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Posted 4 years ago

“Your baskets are so varied and I love the choices and additions I can make. The baskets I have ordered were loved by the recipients. Thank you so much”

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Posted 4 years ago

“my recipient very happy and surprised by her big box.”

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Posted 4 years ago

“Great service and on time delivery - my dad loved his birthday hamper!”

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Posted 4 years ago

“Ended up being delivered on time to NT. My husband loved it.”

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Posted 4 years ago

“Quick and prompt. No hassle and immaculately packaged!”

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Posted 4 years ago

“The basket was warmly received.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews