Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“easy to organise - well received!”

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Posted 4 years ago

“The hamper ordered was never delivered to the recipient. Delivery was attempted twice - after hours - to a a business and then sent to a post office for collection by the recipient! Paid for delivery but the recipient has to collect it themselves from a post office. Poor Service”

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Posted 4 years ago

“Beautifully packaged and the assortment of items were well appreciated. Easy to order online and delivered within the time frame requested. Will use again in the near future.”

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Posted 4 years ago

“The extras product don’t have a display of pictures therefore I am unsure what I bought. I can only gather the information from the description. I would prefer to be able to see as well.”

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Posted 4 years ago

“Basket was lovely”

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Posted 4 years ago

“Great service; quality goods!”

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Posted 4 years ago

“Great customer service when I phoned an order through. I did have a little trouble on the website, when trying to add extra items but when l rang the lady I spoke to was excellent and sorted it out quickly. Would highly recommend and the produce in hampers is great. l have received a hamper and also given one, we both loved them!”

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Posted 4 years ago

“Well received in troubling times”

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Posted 4 years ago

“Fantastic service and loved my hamper”

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Posted 4 years ago

“I ordered a gift basket 9 days before required for my wifes birthday. The gift basket didn't arrive, nor had it even been sent by the time it was supposed to arrive. I called and requested a refund which was promptly given. 2 days later the gift basked arrived anyway. While I appreciate the fact that the giftbasket arrived and we didn't pay, the fact that the gift hadn't even been sent by the day it was supposed to be arriving is very poor form for a company that does this kind of timed delivery as its primary focus. The only upside I experienced was the staff member I spoke to on the phone who helped me - she was very polite and very helpful.”

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Posted 4 years ago

“I like the selection to choose from however i never received notification whether or not the basket was delivered”

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Posted 4 years ago

“Beautifully presented & delivery on the day requested. My hubby was very happy with his gift”

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Posted 4 years ago

“My sister loved everything from the beautiful packaging to the fab contents of the gourmet basket”

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Posted 4 years ago

“A very well received present.”

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Posted 4 years ago

“Looks beautiful tastes delicious”

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Posted 4 years ago

“Great options and service! Would use again.”

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Posted 4 years ago

“Easy to use website and ordering process. Items received on time with no issues.”

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Posted 4 years ago

“I have used this hamper service many times over the past 18 months and have been very happy with the variety of hampers that are available and the prompt delivery.”

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Posted 4 years ago

“The basket we ordered was the perfect gift to send to a friend recovering from an operation. It was very easy to choose the right gift from the suggestions on the website. It was delivered on time and the recipient loved it.”

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Posted 4 years ago

“Delivered in good time”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews