Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our staff member loved their new baby gift”

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Posted 5 years ago

Hi There, We are so pleased they loved the hamper! See you soon :) GB Team

Posted 5 years ago

“The only negative is that you don’t answer the phone and it goes to voice mail”

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Posted 5 years ago

Hi Jessica, Thank you for your feedback. Please know we are working on a better option, instead of a voice mail system. GB Team :)

Posted 5 years ago

“I have now used gourmetbasket.com.au several times over the past year to deliver gifts to family in Australia, and have always had the best response to the goodies!”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We are so pleased you enjoy our services!! GB Team :)

Posted 5 years ago

“We ordered this from the UK for relatives in Perth. The order process was easy and it was dispatched and delivered in very good time. My mother in law is really pleased with it!”

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Posted 5 years ago

Hi Lesley, We are so pleased she loved the hamper and they you enjoyed our services! See you soon :) GB Team

Posted 5 years ago

“Basket was perfect. Just a quick note about your delivery person. I was home and opened the door just as he dropped it at the front door. We're very pleased the bottle of bourbon didn't break.”

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Posted 5 years ago

HI Sally, Thank you for your feedback! We are sorry the driver left the package at the door, when you were home..But we are so pleased you liked the hamper! Thanks GB Team :)

Posted 5 years ago

“Another fabulous experience. Always great service and a great product. This time I made an error with the delivery date, so I required support to change my order. And the gift was going all the way to a very remote location in NT. Thank you so much!”

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Posted 5 years ago

Hi Kellie, Thank you so much for your feedback!! We are so pleased you enjoyed your experience with us! We look forward to seeing you soon :) GB Team

Posted 5 years ago

“The recipient of my basket received it the day I wanted her to, (her 60th birthday) and she was very pleased with it. I also have to say it was a difficult decision on which one to go with as there were so many to choose from.”

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Posted 5 years ago

Hi Kelli, We are so very pleased she loved the hamper and that you loved our selection to choose from!! We look forward to seeing you soon :) GB Team

Posted 5 years ago

“I had issues with delivery couriers but gourmet hampers were amazing. Best customer service I have ever received! Ramon went out of his way to replace the hamper than courier had lost and kept in constant contact to keep me informed.”

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Posted 5 years ago

Hi There, We are so sorry to hear you experienced some delivery issues, but we are so pleased you enjoyed our services!! We look forward to seeing you soon :) GB Team

Posted 5 years ago

“Boyfriend loved the basket and was definitely surprised by it on his birthday!”

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Posted 5 years ago

Hi There, We are so pleased he loved the hamper!! See you soon :) GB Team

Posted 5 years ago

“Absolutely amazing product and service A big thank you.”

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Posted 5 years ago

Hi Pamela, Thank you so much for your feedback!! We look forward to seeing you soon :) GB Team

Posted 5 years ago

“Good variety of food and drink in lovely packaging!”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! We're glad they loved it! See you soon :) GB Team

Posted 5 years ago

“Recipient very happy with gift.”

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Posted 5 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 5 years ago

“Great service, the gift box arrived on time and was very well presented. The gift itself was full of quality products and was very well received and enjoyed by my family. I would definitely recommend gourmet basket and will be using them again in the future”

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Posted 5 years ago

Hi There, We are so pleased you enjoyed your experience with us and that the recipients loved the hamper too! :) See you soon! GB Team

Posted 5 years ago

“My Sister-in-law was delighted by her birthday gift. Thank you. I'm impressed the order made it to Mackay, Qld on the right date.”

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Posted 5 years ago

Hi Bernadette, Thank you for your feedback! We are so pleased she was delighted with the hamper :) See you soon! GB Team

Posted 5 years ago

“Very good, in fact great. all the from Ireland!”

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Posted 5 years ago

Hi Shane, Thank you so much for your feedback!! GB Team :)

Posted 5 years ago

“Exceptional selection and service. Made the selection and scheduled the deliver online from Florida. Basket was delivered as scheduled and was enjoyed by receiving party. Excellent business to deal with. I would highly recommend their services.”

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Posted 5 years ago

Hi James, Thank you so much for your feedback! We are so pleased you enjoyed your experience with us, we look forward to seeing you soon :) GB Team

Posted 5 years ago

“A well received basket .My sister was exceedingly delighted with the gift. I was also pleased with the efficiency of the lady who took my call ......very professional, pleasant and helpful in answering my queries., Thank you. I shallcertainly use your company whenever the need arises, Janice Harrison.”

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Posted 5 years ago

Hi Janice, Thank you so much for your feedback! We are so pleased she loved the hamper and you enjoyed your experience with us! See you soon :) GB Team

Posted 5 years ago

“Outstanding service, great comms and the basket looked amazing!”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, it means so much to us! GB Team :)

Posted 5 years ago

“Always amazing”

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Posted 5 years ago

Hi Julie, Thank you so much for your feedback!! :) GB Team :)

Posted 5 years ago

“Ordered a 'get well' basket on Thursday, delivered on time before the weekend! Just perfect”

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Posted 5 years ago

Hi There, We are so pleased you enjoyed your experience with us! See you soon :) GB Team

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews