Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented gifts.”

Helpful Report

Posted 5 years ago

“Excellent product, excellent customer service. Highly recommended”

Helpful Report

Posted 5 years ago

“I ordered the Celebration for 1 hamper and it was missing the olives/peppers antipasto. Disappointed.”

Helpful Report

Posted 5 years ago

“Fast and accurate!”

Helpful Report

Posted 5 years ago

We're glad you're satisfied with your Gourmet Basket experience! - Jen

Posted 5 years ago

“Fantastic service, fantastic products and our receivers loved their gift. Thank you for making this such a special service.”

Helpful Report

Posted 5 years ago

Not a problem Kelly, we're glad you enjoyed your experience with Gourmet Basket! - Jen

Posted 5 years ago

“Beautifully presented and arrived on the day :)”

Helpful Report

Posted 5 years ago

That's great to hear Donna, thank you for your feedback. - Jen

Posted 5 years ago

“Great packaging, products and service. Stoked with delivery accuracy.”

Helpful Report

Posted 5 years ago

We are thrilled that you loved your delivery experience! Thank you for taking the time to leave us some feedback - Jen

Posted 5 years ago

“Beautifuly presented hamper. My son was very impressed. First class service and delivery.”

Helpful Report

Posted 5 years ago

We're glad you and your son were impressed Sheila! Thank you for taking the time to leave your thoughts and feedback - Jen

Posted 5 years ago

“Baskets were well received thank you”

Helpful Report

Posted 5 years ago

Hi Angela, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 5 years ago

“Excellent , fast delivery , next day , fully informed about delivery service .Think recipients very happy with contents .”

Helpful Report

Posted 5 years ago

Hi Sandy, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 5 years ago

“Needed a gift delivered within 2 days to an address in Melbourne In the middle of Stage 4 Covid lockdown. GourmetBasket with StarTrack had the excellent gift delivered with full tracking details at 2:30pm on 2nd day. Well done GourmetBasket”

Helpful Report

Posted 5 years ago

Hi Evan, thanks for leaving such a wonderful review. We're glad that you enjoyed your Gourmet Basket experience! Our staff will definitely be happy to read your review so thank you for your kind words and we look forward to assisting you again in the future! - Jen

Posted 5 years ago

“Fabulous. Looked delicious. Good range of product”

Helpful Report

Posted 5 years ago

Thank you for your feedback Fiona, I'm glad you enjoyed it! - Jen

Posted 5 years ago

“It was easy to order online and the items were delivered on time.”

Helpful Report

Posted 5 years ago

We're glad to hear you're happy with our service! Thank you for your feedback. - Jen

Posted 5 years ago

“He was very pleased”

Helpful Report

Posted 5 years ago

That's great to hear Leonie! Thank you for your feedback. - Jen

Posted 5 years ago

“Basket arrived earlier than expected. Recipients loved it especially as some of the contents came from South Australia, their home State. The whole process of ordering was seamless and simple. Thank you.”

Helpful Report

Posted 5 years ago

We are thrilled that you loved your Gourmet Basket experience Judith! Thank you for taking the time to leave us some feedback - Jen

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for your feedback Alicia :) - Jen

Posted 5 years ago

“This was so efficient and arrived within 2 days. Is a beautiful basket and so well organised.”

Helpful Report

Posted 5 years ago

We're glad to hear you're happy with our service Janet! Thank you for your feedback. - Jen

Posted 5 years ago

“I was amazed at the quick delivery of the basket l sent to my brother on his 60th birthday. I ordered it on his birthday and was astonished when it was delivered the very next day, especially as there was to be an expected delay due to covid 19. He was thrilled with his present and very happy. I will definitely be using Gourmet Basket again.”

Helpful Report

Posted 5 years ago

That's great to hear Wendy, thank you for your kind words and feedback. I hope your brother had an amazing day! - Jen

Posted 5 years ago

“Excellent.Well presented and delivered on time”

Helpful Report

Posted 5 years ago

We're glad to hear you're happy with our service! Thank you for your feedback. - Jen

Posted 5 years ago

“Family member was thrilled with gift, though picture of what sent would have been appreciated.”

Helpful Report

Posted 5 years ago

Hi Shirley, thank you for your kind words. I'm glad you were happy with our service. Unfortunately we are experiencing high volumes of orders due to COVID-19 so we are unable to send pictures of the hampers to customers. Sorry for any inconvenience this may cause - Jen

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews