Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Ordered Thursday, delivered Friday My mother was very happy, thank you”

Helpful Report

Posted 2 years ago

Hi Bernita, Thank you so much for your lovely review. We’re thrilled to hear your mother was happy and that the delivery went smoothly. We really appreciate your kind words and look forward to helping you celebrate many more special moments. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Thankyou gifts were lovely”

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Posted 2 years ago

Hi Francie, Thank you so much for your kind words. We’re thrilled the thank-you gifts were lovely and appreciate your support. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I bought the Mothers day Gourmet Basket it arrived on time and my Mum was extremely happy and suprised with it.. It was great value for money and beautifully presented..”

Helpful Report

Posted 2 years ago

Hi Yvette, Thank you so much for your kind words! We’re thrilled to hear the Mothers Day Gourmet Basket arrived on time and made your mum happy and surprised. It’s wonderful to know you felt it offered great value and was beautifully presented. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I received a different bottle of wine than what I had chosen.”

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Posted 2 years ago

Hello, Thank you for letting us know. I’m sorry to hear that the bottle of wine you received wasn’t the one you were expecting — I can understand how disappointing that would be. I am glad that our customer service team were able to look into this for you.

Posted 1 month ago

“The Sauvignon Blanc and Sweet Hamper were beautifully presented in the gift box!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re delighted to hear the Sauvignon Blanc and Sweet Hamper looked beautifully presented in the gift box. We’re glad it brought a smile and hope it added to a special moment. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I ordered at late notice for mothers day on Thursday from Melbourne and it arrived on Friday… the customer service lady could not have been more friendly or helpful.”

Gourmet Basket 5 star review on 18th May 2023

Helpful Report

Posted 2 years ago

Hi Elan, Thank you so much for sharing your wonderful experience! We’re thrilled to hear the delivery arrived promptly and that our customer service could help you out on short notice. We truly appreciate your kind words and look forward to helping you celebrate many more special moments. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I am so thrilled with the gift basket that I chose as it was extremely well received. Ordering was easy and delivery was punctual. The receiver was overwhelmed with the presentation too! I will definitely be using gourmet basket in the future !”

Helpful Report

Posted 2 years ago

Hi Lauren, Thank you so much for your wonderful review! We’re delighted the gift basket was well received, and that ordering and delivery went smoothly. It means a lot to know you loved the presentation as well. We look forward to helping you celebrate many more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“The basket was OK. We expected a cheese to be delivered - the booklet guide on how to select a cheese was extremely over priced and not worth the value. The biscuits was well over priced too. NOt worth the value for money”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to share your feedback. I’m glad to hear the basket was okay, but I’m sorry to learn that some of the items didn’t meet your expectations in terms of value. I understand how important it is for a gift to feel worthwhile and thoughtfully put together. Your comments about the cheese booklet and biscuits are appreciated, and we’ll be noting this as we continue reviewing and refining our hampers. Thank you again for sharing your thoughts — your feedback is genuinely valued.

Posted 1 month ago

“Our friends absolutely loved the gift basket. Thank you sweetheart much.”

Helpful Report

Posted 2 years ago

Hi Mine, Thank you so much for your kind words! We’re thrilled to hear that the gift basket was a hit with your friends. We truly appreciate you taking the time to share your experience. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“My daughter lived her gift basket and even though I ordered it just outside the cut off time she still received it in time for Mother’s Day so thank you”

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Posted 2 years ago

Hi Amanda, Thank you so much for your lovely feedback! We’re thrilled to hear your daughter loved the gift basket and that it arrived in time for Mother's Day even though you ordered just outside the cutoff. We appreciate your support and look forward to helping you celebrate many more special moments. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“The basket was exactly as shown on the website. Packaging and contents were very well presented. Delivery intestate was quick and on time, a very stress free experience”

Helpful Report

Posted 2 years ago

Hi Cheyne, Thank you so much for your lovely review! We’re delighted to hear the basket matched what you saw online, and that the packaging, contents, and on-time delivery provided a stress-free experience. We appreciate your kind words and look forward to serving you again soon. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Super fast delivery. Packaging was top notch. Would highly recommend to friends and family to use.”

Helpful Report

Posted 2 years ago

Hi Melinda, Thank you so much for your wonderful 5/5 review! We’re glad you’re happy with the fast delivery and top‑notch packaging, and we truly appreciate your recommendation. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“fab goodies, lovely packaging”

Helpful Report

Posted 2 years ago

Hi Jo, Thank you so much for your lovely feedback! We’re delighted you loved the goodies and the presentation. It means a lot to us to hear such positive words. We look forward to helping you choose more tasty gifts in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Very happy with basket and slick service !”

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Posted 2 years ago

“Easy to order. Delivery was prompt. And the basket was very much enjoyed.”

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Posted 2 years ago

“Only multiple choices”

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Posted 2 years ago

“Fantastic!”

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Posted 2 years ago

“see my emails to your company”

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Posted 2 years ago

“Delivered on time and presented well.”

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Posted 2 years ago

“They loved it. Very pleased.”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews