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Gourmet Basket Reviews

4.6 Rating 7,123 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,265
 Metrics Info
4.6
Based on 7,123 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Unverified Reviewer
“I ordered from them as they guaranteed delivery to my daughters address in Santa Barbara and cost an additional $51 on a $60 order. Wasn't delivered on time and still Charged crazy amount for delivery and no refund. Not that I didn't try. Three emails and spoke to costumer service and nothing but horrible customer service. I don't post bad reviews and beyond disgusted and will never ever order from them again and don't recommend them at all.”
Helpful Report
Posted 2 years ago
Pennie Timbs
Verified Buyer
“Beautifully presented , reciepents loved the produce thankyou.”
Helpful Report
Posted 2 years ago
Darrel West
Verified Buyer
“Delivered on time, the recipient was happy with the contents.”
Helpful Report
Posted 2 years ago
Denise Kehoe
Verified Buyer
“Gourmet Basket was as advertised, receiver was happy. i added a bottle of white wine and was so pleased with the quality of the wine to choose from”
Helpful Report
Posted 2 years ago
Susan Adair
Verified Buyer
“It was delivered on the day and my grandson enjoyed what he got”
Helpful Report
Posted 2 years ago
Linda Pedersen
Verified Buyer
“Quick delivery. Great selection of Easter treats for our interstate family Fast reliable service.”
Helpful Report
Posted 2 years ago
Davina Muir
Verified Buyer
“Thoroughly enjoyed by all”
Helpful Report
Posted 2 years ago
Trish Lynn
Verified Buyer
“I ordered this as a surprise Easter gift for my Mum who lives interstate. To quote Mum “it’s wonderful”.. So thanks for making it easier for me to give my Mum something different.. I will use you guys again.”
Helpful Report
Posted 2 years ago
Melissa Bartholomew
Verified Buyer
“They absolutely loved their gift basket and called it "the highlight of their week". Thanks Gourmet Basket!”
Helpful Report
Posted 2 years ago
MEGAN HENRY
Verified Buyer
“I was very impressed with the website easy to navigate, and there were so many choices to choose from. The bath robes were so lovely and soft and my daughter and her partner absolutely loved the tequila and the chocolates. We’ll definitely be ordering again.”
Helpful Report
Posted 2 years ago
Lee Develyn
Verified Buyer
“Once again, the receipients of the basket loved the presentation and the quality of the items. Gourmet Basket never fails.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The customer loved the hamper”
Helpful Report
Posted 2 years ago
Philip Humberstone
Verified Buyer
“i have already complained to your service dept about the non-arrival of the chocolates at my son's house 16 Harris Street Paddington 2021 You successfully delivered to this address about 4 months ago - a Christmas hamper I am hoping for a prompt solution to his problem and look forward to hearing from you very soon regards, Philip Humberstone”
Helpful Report
Posted 2 years ago
Helen Hawkes
Verified Buyer
“Just perfect! Thank you.”
Helpful Report
Posted 2 years ago
Shirley Artemiev
Verified Buyer
“I am quite particular when it comes to gift presentation, so I always find myself feeling nervous when I order hampers online, knowing the final presentation is out of my control! Especially when I'm using a company for the first time. But I need not have worried. Gourmet Basket delivered excellence in every aspect of their service. I was truly blown away by how stunning the presentation was. Absolute attention to detail, right down to the classy ribbon on the gift box, and fast delivery, right on schedule, too. Will definitely use GB again!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I was very pleased with the service - the gifts (sent to 2 households) arrived on time in good condition. As well there were comments about how attractively packaged they were.”
Helpful Report
Posted 2 years ago
Louise Dixon
Verified Buyer
“My mother was very happy with her gift”
Helpful Report
Posted 2 years ago
Denise Barlow
Verified Buyer
“Great service very prompt delivery, Australian family very impressed! Thankyou!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great Service”
Helpful Report
Posted 2 years ago
David O'Regan
Verified Buyer
“Amazing service and went out of their way to ensure arrived on time”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 7,123 reviews
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