Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Great basket. Recipients were very happy.”

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Posted 4 years ago

“Personal friendly service. Basket was delivered on time and was just what was asked for. Thankyou.”

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Posted 4 years ago

“A wonderful selection of goods delivered quickly to their door.”

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Posted 4 years ago

“Recipient was very impressed. Arrived promptly.”

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Posted 4 years ago

“It was all good.. just took longer to arrive than promised and was dumped on the doorstep of the block of flats. They had a number to call. They didn’t bother ringing the doorbell. Bit slack.”

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Posted 4 years ago

“This company is amazing, great service, advice and products, best service, I hand picked the products for the Hamber and was delivered before lunch the next day.”

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Posted 4 years ago

“It was the prefect sympathy gift for my Aunt.”

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Posted 4 years ago

“Was delivered the day after I booked it fir which was really disappointing as it was for a birthday surprise”

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Posted 4 years ago

“Reliable delivery times, beautifully gift wrapped and exactly as presented on website.”

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Posted 4 years ago

“Great that you can add additional items to the basket. The recipient was super impressed with the gift”

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Posted 4 years ago

“Helpful and pleasure to communicate with”

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Posted 4 years ago

“I didn't receive confirmation that my order had gone through online and I couldn't find any details of the transaction. The delivery date was scheduled for Friday 30th July and I did the order on Monday 26th July (plenty of time for the order to be processed). When it didn't arrive by the evening of Friday 26th July, it confirmed to me that the order, in fact, did not process and that I must have done something wrong when order. So I did a quick evening online order to a local florist in Adelaide and got them delivered on Sat 31st. I am very disappointed with the service and how the system let me down. I paid for two gifts for my friend instead of one. I have used you before for a large basket purchase in 2020. I am certain I won't be using your service again. This is a shame as a lot of my friends are turning 50 this year and due to Covid lockdown, sending a basket is the perfect option.”

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Posted 4 years ago

“During tough times, delivery was very prompt and product quality, excellent .”

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Posted 4 years ago

“The recipient was very happy with their gift basket”

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Posted 4 years ago

“Great customer service - especially as I placed an order then wanted to change it up a little. Nothing was too much trouble.”

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Posted 4 years ago

“Great gift options and love the flexibility to add to your chosen gift to tailor it for your recipients.”

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Posted 4 years ago

“My daughter was bowled over with delight. And then she cried because she was so happy. The photo showed that it was everything I was hoping for.”

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Posted 4 years ago

“My brother was thrilled with his hamper. Said it was beautifully presented and he in particular loved the fudge. It was a great success thanks xxxx”

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Posted 4 years ago

“My Godmother loved it so it made me happy ♥️”

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Posted 4 years ago

“Good selection of products and the basket was delivered in time for a birthday.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews