Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jen loves her basket. So much better than flowers!”

Helpful Report

Posted 4 years ago

“Happy with the service and hamper!”

Helpful Report

Posted 4 years ago

“Was very happy”

Helpful Report

Posted 4 years ago

“Thank you for delivering a beautiful gourmet box on time and no fuss, will be ordering again for sure.”

Helpful Report

Posted 4 years ago

“Well presented the person really loved it.”

Helpful Report

Posted 4 years ago

“Delivered on time with quality products. My daughter loved it as we couldn’t be together for her Birthday.”

Helpful Report

Posted 4 years ago

“Excellent Service, quick delivery and beautiful products”

Helpful Report

Posted 4 years ago

“It was fantastic and easy to order. Sent it to our friends in country”

Helpful Report

Posted 4 years ago

“My sister loved the basket especially the tea cup and saucer - thank you”

Helpful Report

Posted 4 years ago

“Made a 21st Birthday in lockdown a celebration after all!”

Helpful Report

Posted 4 years ago

“easy to organise - well received!”

Helpful Report

Posted 4 years ago

“The hamper ordered was never delivered to the recipient. Delivery was attempted twice - after hours - to a a business and then sent to a post office for collection by the recipient! Paid for delivery but the recipient has to collect it themselves from a post office. Poor Service”

Helpful Report

Posted 4 years ago

“Beautifully packaged and the assortment of items were well appreciated. Easy to order online and delivered within the time frame requested. Will use again in the near future.”

Helpful Report

Posted 4 years ago

“The extras product don’t have a display of pictures therefore I am unsure what I bought. I can only gather the information from the description. I would prefer to be able to see as well.”

Helpful Report

Posted 4 years ago

“Basket was lovely”

Helpful Report

Posted 4 years ago

“Great service; quality goods!”

Helpful Report

Posted 4 years ago

“Great customer service when I phoned an order through. I did have a little trouble on the website, when trying to add extra items but when l rang the lady I spoke to was excellent and sorted it out quickly. Would highly recommend and the produce in hampers is great. l have received a hamper and also given one, we both loved them!”

Helpful Report

Posted 4 years ago

“Well received in troubling times”

Helpful Report

Posted 4 years ago

“Fantastic service and loved my hamper”

Helpful Report

Posted 4 years ago

“I ordered a gift basket 9 days before required for my wifes birthday. The gift basket didn't arrive, nor had it even been sent by the time it was supposed to arrive. I called and requested a refund which was promptly given. 2 days later the gift basked arrived anyway. While I appreciate the fact that the giftbasket arrived and we didn't pay, the fact that the gift hadn't even been sent by the day it was supposed to be arriving is very poor form for a company that does this kind of timed delivery as its primary focus. The only upside I experienced was the staff member I spoke to on the phone who helped me - she was very polite and very helpful.”

Helpful Report

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews