Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Good quality products and great service”

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Posted 6 years ago

“My dad loved the hamper! Delivery was quick but whoever delivered it left it (not a problem) in a very conspicuous place.”

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Posted 6 years ago

“Not a great experience, last minute advised no stock of what I had ordered, a replacement was given. Then delivery never happened, sat at local depot and had to collect, kinda ruins the surprise for the recipient. Was a test for my customers Christmas gifts, looking at alternatives now.”

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Posted 6 years ago

Hi Ben, thanks for taking the time to review, and the honest feedback. Seems you had 2 issues here which must have been frustrating. Very sorry about not having your item in stock - this happens very rarely and we are constantly working on improved prediction systems to ensure it doesn't happen at all. On the courier issue, I'll have to look into that sme more. If there is no place to leave, it is standard procedure to take to nearest PO for collection, as this is the best result compared to potential loss of the gift. We'd love a 2nd chance - is there anything i can do? Thanks. Stuart M.D.

Posted 6 years ago

“excellent service! I would definitely use it the future!”

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Posted 6 years ago

“You deliver on time as required and deliver what is advertised. Great stuff and great items for men too.”

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Posted 6 years ago

“Working with Gourmet Basket has been great. We get wonderful feedback from our clients when we send out our gifts and the customer service has been wonderful. The team are great to work with!”

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Posted 6 years ago

“I needed to send a gift to a sick colleague in WA regional. I order my gift, paid and knew it would take a few days to get there because of its remoteness. No sooner had I paid I received a call from the company letting me know exactly when it would be delivered. I was so impressed by their attentiveness I ordered another gift for a relative in Brisbane. Both people were very happy with their gifts. Well done Gourmet Basket.”

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Posted 6 years ago

“I ordered on line for my friends birthday interstate ... she received gift box on her birthday as requested and was delighted with the wine & goodies.”

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Posted 6 years ago

“Fantastic product, extremely pleased with the hampers we ordered and we would recommend Gourmet Basket to our friends and family. Thank you so much for delivering on time and an exceptional product!”

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Posted 6 years ago

“Quick and easy to order. Friendly helpful advice. Reliable honest advertising online. Beautiful quality and reliable excellent service. Will definitely use again. Very happy customer.”

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Posted 6 years ago

“I live in the USA and wanted to give a “Congratulations on your new home” basket to our son and his wife. I looked on line your company had a very nice website and it was easy to navigate. They loved the basket, thank you!”

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Posted 6 years ago

“Great selection and guaranteed delivery. We had happy recipients. Happy to use again. 👋”

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Posted 6 years ago

“I ordered the Chocolate Box Hamper as a corporate Thankyou gift. The hamper was delivered on time and was much appreciated. My client was delighted! I appreciated being able to customize the gift by Including a few additional items. Thankyou.”

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Posted 6 years ago

“Perfect,fast delivered, basket was nice and tasty.”

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Posted 6 years ago

“Have been very happy with the service and people have really appreciated the baskets I’ve sent. They are beautiful and delicious.”

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Posted 6 years ago

“The basket was a gift for my daughter who thought it was wonderful. It was awhile ago but I think the website provided clear and attractive basket choices along with prices. Delivery was as promised.”

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Posted 6 years ago

“The gift basket sent to a friend was very well received, had great feedback from them. Loved it.”

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Posted 6 years ago

“We have found gourmet basket easy to complete online with a great variety of baskets and hampers to choose from. Mum always loves them.”

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Posted 6 years ago

“Ordering from the USA was simple, basket options excellent & were reasonably priced. Delivered as promised in time for the occasion. A Very Good online experience.”

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Posted 6 years ago

“quick and alway provide the best products”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews