Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,231 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent , fast delivery , next day , fully informed about delivery service .Think recipients very happy with contents .”

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Posted 5 years ago

Hi Sandy, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 4 years ago

“Needed a gift delivered within 2 days to an address in Melbourne In the middle of Stage 4 Covid lockdown. GourmetBasket with StarTrack had the excellent gift delivered with full tracking details at 2:30pm on 2nd day. Well done GourmetBasket”

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Posted 5 years ago

Hi Evan, thanks for leaving such a wonderful review. We're glad that you enjoyed your Gourmet Basket experience! Our staff will definitely be happy to read your review so thank you for your kind words and we look forward to assisting you again in the future! - Jen

Posted 4 years ago

“Fabulous. Looked delicious. Good range of product”

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Posted 5 years ago

Thank you for your feedback Fiona, I'm glad you enjoyed it! - Jen

Posted 4 years ago

“He was very pleased”

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Posted 5 years ago

That's great to hear Leonie! Thank you for your feedback. - Jen

Posted 4 years ago

“Basket arrived earlier than expected. Recipients loved it especially as some of the contents came from South Australia, their home State. The whole process of ordering was seamless and simple. Thank you.”

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Posted 5 years ago

We are thrilled that you loved your Gourmet Basket experience Judith! Thank you for taking the time to leave us some feedback - Jen

Posted 4 years ago

“Excellent service”

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Posted 5 years ago

Thank you for your feedback Alicia :) - Jen

Posted 4 years ago

“This was so efficient and arrived within 2 days. Is a beautiful basket and so well organised.”

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Posted 5 years ago

We're glad to hear you're happy with our service Janet! Thank you for your feedback. - Jen

Posted 4 years ago

“I was amazed at the quick delivery of the basket l sent to my brother on his 60th birthday. I ordered it on his birthday and was astonished when it was delivered the very next day, especially as there was to be an expected delay due to covid 19. He was thrilled with his present and very happy. I will definitely be using Gourmet Basket again.”

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Posted 5 years ago

That's great to hear Wendy, thank you for your kind words and feedback. I hope your brother had an amazing day! - Jen

Posted 4 years ago

“Excellent.Well presented and delivered on time”

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Posted 5 years ago

We're glad to hear you're happy with our service! Thank you for your feedback. - Jen

Posted 4 years ago

“Family member was thrilled with gift, though picture of what sent would have been appreciated.”

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Posted 5 years ago

Hi Shirley, thank you for your kind words. I'm glad you were happy with our service. Unfortunately we are experiencing high volumes of orders due to COVID-19 so we are unable to send pictures of the hampers to customers. Sorry for any inconvenience this may cause - Jen

Posted 4 years ago

“Very efficient and helpful staff. Good choice of hampers and baskets. Very nicely presented.”

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Posted 5 years ago

Hi Shirley, thank you for taking the time to send your thoughts and feedback through. We're glad you enjoyed the hamper!

Posted 5 years ago

“The basket was well received, many interesting items as well as the best wines. The ordering was easy and t h e delivery on time.”

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Posted 5 years ago

I'm glad you enjoyed the different items in our hamper! Thank you for your feedback and I hope you have a great day - Jen

Posted 4 years ago

“Thanks Team, the birthday boy loved it & arrived on time & in perfect condition.”

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Posted 5 years ago

That's great to hear! We hope he had an amazing day :) - Jen

Posted 4 years ago

“Sent two baskets 1. Personal and 1. Business to a team that has excelled. Both baskets were delivered on time and communication was excellent. Received compliments from all recipients who were thrilled”

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Posted 5 years ago

“My friend just loved the gourmet basket - thank you so much”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Great service, was delivered on the correct day and looked great.”

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Posted 5 years ago

“Delivered on time. Well packed. Fresh and well presented. Thank you”

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Posted 5 years ago

“Gourmet Baskets were very helpful and understanding when recommending items I was needing to send. However, the parcel did not arrive on time (not their fault) and therefore the receiver did not get it. After speaking to Gourmet Basket they happily provided another complete basket which arrived in good order and condition. The Reciever was very happy and surprised with the gift. I would be happy to recommend Gourmet Basket to anyone”

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Posted 5 years ago

“This was delivered as requested on time.”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,231 reviews