Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,231 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not see the basket but was told it was really great”

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Posted 4 years ago

“Ordered for my brother birthday who thought it was a lovely surprise as he is in lock down in Melbourne. I arrived on the day I picked.”

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Posted 4 years ago

I'm glad you enjoyed your Gourmet Basket experience! Thank you for taking the time to leave feedback and I hope your brother had an amazing day!

Posted 4 years ago

“Great service, recipients delighted.”

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Posted 4 years ago

“Delivery was very fast to Melbourne , great service from Melissa in the customer service team - thank you. Beautifully packaged gifts.”

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Posted 4 years ago

“My sister absolutely loved her gourmet basket. She said it was beautifully presented and it buoyed her spirits in covid lockdown. Great work team.”

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Posted 4 years ago

“Fantastic service, easy delivery and lovely package!”

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Posted 4 years ago

“They loved the basket.”

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Posted 4 years ago

“Beautiful basket with lots of goodies made my sisters 60th very special Thanks”

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Posted 4 years ago

“The process was easy and the staff very accommodating. The whole process from ordering to delivery was professional, efficient and speedy.”

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Posted 4 years ago

“I'm impressed by the wide variety of baskets and delivery was quick. I think the value for money could've been a bit better but then again the baskets appear better and more thought-through than a lot of competitors.”

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Posted 4 years ago

“Fabulous service, on time delivery, high quality product -- I would highly recommend this company to others & will use again!”

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Posted 4 years ago

“Excellent choice of products and wrapping. very suitable for all occasions.”

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Posted 4 years ago

“Very pleased.”

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Posted 4 years ago

“Excellent product, excellent customer service. Highly recommended”

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Posted 4 years ago

“Fast and accurate!”

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Posted 4 years ago

We're glad you're satisfied with your Gourmet Basket experience! - Jen

Posted 4 years ago

“Fantastic service, fantastic products and our receivers loved their gift. Thank you for making this such a special service.”

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Posted 4 years ago

Not a problem Kelly, we're glad you enjoyed your experience with Gourmet Basket! - Jen

Posted 4 years ago

“Beautifully presented and arrived on the day :)”

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Posted 4 years ago

That's great to hear Donna, thank you for your feedback. - Jen

Posted 4 years ago

“Great packaging, products and service. Stoked with delivery accuracy.”

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Posted 4 years ago

We are thrilled that you loved your delivery experience! Thank you for taking the time to leave us some feedback - Jen

Posted 4 years ago

“Beautifuly presented hamper. My son was very impressed. First class service and delivery.”

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Posted 4 years ago

We're glad you and your son were impressed Sheila! Thank you for taking the time to leave your thoughts and feedback - Jen

Posted 4 years ago

“Baskets were well received thank you”

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Posted 5 years ago

Hi Angela, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,231 reviews