Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was outstanding with GB.”

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Posted 2 years ago

“My Family was thrilled And rated the quality as really good”

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Posted 2 years ago

“The people on the Customer service chat we’re super friendly and helpful. I enjoyed making my own hamper, from a great selection of treats. Was delivered on time with care.”

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Posted 2 years ago

“My friends absolutely loved the basket! It was of the highest quality and delivered right on time. I couldn't be happier with Gourmet Basket and the service they provide!”

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Posted 2 years ago

“We were super impressed with the next-day delivery and all the options to select from. Lots of baskets and themes to choose from. We also added extra items to our Get Well basket that we ordered.”

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Posted 2 years ago

“grateful and very happy with the service. job well done to everyone who was involved. will recommend GB and will purchase it again.”

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Posted 2 years ago

“The service was amazing from the moment I started the order and then I had support to process payment. The receivers of the basket love it.”

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Posted 2 years ago

“My expectations were met and the gift was well received. Thank you :)”

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Posted 2 years ago

“Lovely gift and appreciated by receipents”

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Posted 2 years ago

“Recipient delighted with the beautiful box of goodies. Thank you for a speedy delivery to WA”

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Posted 2 years ago

“For my daughters birthday she was very impressed (no easy feat these days!) beautifully shipped. Thank you.”

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Posted 2 years ago

“It was well received!”

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Posted 2 years ago

“Due to a technical glitch, my order wasn’t processed completely. I had a call from an extremely helpful staff member who ensured that the order was successfully completed and answered all my questions. Wonderful customer service and the recipient was extremely happy with the quality of the box they received.”

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Posted 2 years ago

“Excellent communication of the status of the order.”

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Posted 2 years ago

“They were very happy with the Gift”

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Posted 2 years ago

“I bought this as a wedding anniversary for my daughter and son- in- law. The basket was beautifully packaged with lots of yummy treats.”

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Posted 2 years ago

“My sister loved her birthday present this year! The hamper was a real surprise! Living faraway and in a remote town with few shopping options, it's always a connundrum to find something unique and special to give loved ones for birthdays. This is the first time I tried a gift hamper and I loved the fact that I could customise it to the items I knew my sister would enjoy most. Good quality products and beautifully packaged. The online process is easy to navigate and there is a number to call if you have any questions about things you're not sure of. The tracking system is reliable and really good. Once the order was put in, the rest flowed easily. Delivery was effective. Overall it was a great experiene and one I will definitely be happy to use again. Only thing I would add is if there an be more variety of items to choose from for the hampers, which I'm guessing will happen over time :)”

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Posted 2 years ago

“Got this for a friend and she really liked it”

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Posted 2 years ago

“My sister loved it. I loved the service. Speed of delivery and high quality of goods.”

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Posted 2 years ago

“Website was easy to navigate and pickup process was streamlined thank you”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews