Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Helpful and pleasure to communicate with”

Helpful Report

Posted 4 years ago

“I didn't receive confirmation that my order had gone through online and I couldn't find any details of the transaction. The delivery date was scheduled for Friday 30th July and I did the order on Monday 26th July (plenty of time for the order to be processed). When it didn't arrive by the evening of Friday 26th July, it confirmed to me that the order, in fact, did not process and that I must have done something wrong when order. So I did a quick evening online order to a local florist in Adelaide and got them delivered on Sat 31st. I am very disappointed with the service and how the system let me down. I paid for two gifts for my friend instead of one. I have used you before for a large basket purchase in 2020. I am certain I won't be using your service again. This is a shame as a lot of my friends are turning 50 this year and due to Covid lockdown, sending a basket is the perfect option.”

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Posted 4 years ago

“During tough times, delivery was very prompt and product quality, excellent .”

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Posted 4 years ago

“The recipient was very happy with their gift basket”

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Posted 4 years ago

“Great customer service - especially as I placed an order then wanted to change it up a little. Nothing was too much trouble.”

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Posted 4 years ago

“Great gift options and love the flexibility to add to your chosen gift to tailor it for your recipients.”

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Posted 4 years ago

“My daughter was bowled over with delight. And then she cried because she was so happy. The photo showed that it was everything I was hoping for.”

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Posted 4 years ago

“My brother was thrilled with his hamper. Said it was beautifully presented and he in particular loved the fudge. It was a great success thanks xxxx”

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Posted 4 years ago

“My Godmother loved it so it made me happy ♥️”

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Posted 4 years ago

“Good selection of products and the basket was delivered in time for a birthday.”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“The recipient loved the gift basket, it included very thoughtful items that matched with its purpose.”

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Posted 4 years ago

“Received the basket promptly and was excellent.”

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Posted 4 years ago

“Wonderful quality, beautifully presented and great value for money!!”

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Posted 4 years ago

“Was everything that was promised. A beautiful gift for an anniversary in Covid lockdown.”

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Posted 4 years ago

“Great Company to deal with, have a large variety of baskets to choose from. It was very easy to order the baskets, and I love the fact that I received emails along the way letting me know when they had been dispatched to them being delivered.”

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Posted 4 years ago

“Recipient loved it”

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Posted 4 years ago

“Beautifully presented and Quality products... A Great Birthday gift 🎁 was received Thanks They delivered it two days early She was very happy though”

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Posted 4 years ago

“Fabulous gift basket, excellent quality and delivered quickly! I will purchase again! :D”

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Posted 4 years ago

“They loved it made their day Thank you”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews