Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, unfortunately a few items had broken inside along the way- they were quick to contact me back re broken items & sent out a whole new hamper within days. Very happy with the quality of products inside & the service thank you so much”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are so sorry to hear items within your hamper had been damaged, but we are pleased the matter was rectified in a timely manner and the hamper was still enjoyed! See you soon :) GB Team

Posted 4 years ago

“Fabulous gift for my sons birthday.. He was delighted..”

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Posted 4 years ago

Hi Tracey, Thank you so much for your feedback. We are so thrilled to hear he loved the hamper and all the goodie inside! See you soon :) GB Team

Posted 4 years ago

“Thank you so much for your efficiency and perfection in making someone special for the day. Definitely recommend you guys.”

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Posted 4 years ago

Hi Chontelle, Thank you so much for your feedback, it means so much to us. We are thrilled to hear the hamper made the recipient feel super special! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Great service and on time delivery”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“Was a terrific gift and at a reasonable price. I liked the option of adding items to the hamper.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“The occasions I have used Gourmet Basket have been over the phone and have always spoken to lovely, bright, happy and helpful customer service representatives. My orders have been delivered promptly and have brightened the day of the recipients, so I have great confidence with any hamper I chose, that it will be amazing. I had a minor glitch with my latest order which was dealt with quickly and in a friendly manner. I highly recommend Gourmet Basket.”

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Posted 4 years ago

Hi Jo, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us from start to finish and that the recipient loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Timely delivery with a great selection of premium goodies.”

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Posted 4 years ago

Hi James, Thank you for your feedback, it mean so much to us!!! See you soon :) GB Team

Posted 4 years ago

“My brother loved it...great service, swift delivery”

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Posted 4 years ago

Hi Lynn, Thank you for your feedback! We are so pleased to hear her loved the hamper :) See you soon! GB Team

Posted 4 years ago

“A fantastic present which was very well received - Margarita Kit !”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! We are glad they loved the hamper :) See you soon :) GB Team

Posted 4 years ago

“Wonderful service and products”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“They loved the gifts! Very well presented.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“According to the recipient of my gift from gourmetbasket.com.au, it was fabulous! My only criticism would be that I had ordered a week before and yet the gift wasn't delivered until late on the day of delivery. However, the quality of the basket that I ordered was great and I would have no hesitation in ordering from gourmetbasket.com.au again or recommending this company to my friends.”

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Posted 4 years ago

Hi Carrol, Thank you so much for your feedback!! We are so thrilled to hear your friend lover the hamper and thought it was all fabulous!! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“My neice was delighted with her basket . It was delivered on time and in good condition. As I had ordered it from Texas was a little concerned. But all went well. Thank you.”

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Posted 4 years ago

Hi Noela, Thank you so much for your feedback. We are so pleased to hear she loved the hamper and you enjoyed your experience with us!! See you soon :) GB Team

Posted 4 years ago

“Fast delivery and great products and service! When an item in my basket wasn't available they called to make sure their substitution was appropriate and sent a confirmation email. Very happy with the hamper, and so was the birthday boy”

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Posted 4 years ago

Hi Bree, Thank you for your feedback! We are so pleased to hear you enjoyed your experience with us from start to finish and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“Great service. Quick and easy and delivered on time. thankyou”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Delivered on time😊”

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Posted 4 years ago

Hi Marion, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Gourmet basket was a real treat as a gift especially when in lockdown. Thankyou for a great service.”

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Posted 4 years ago

Hi Irene, Thank you so much for your feedback, it means so much to us! We are pleased to hear the hamper brought some joy, during the lockdown period :) See you soon! GB Team

Posted 4 years ago

“Great website , shows available products off well. Recipients of the gift were very happy. Delivery as stated it would be. Would use Gourmet Basket again. Susan NZ”

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Posted 4 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! We are so happy you enjoyed your experience with us from start to finish and we look forward to seeing you soon :) GB team!

Posted 4 years ago

“Basket delivered on time, wrapped beautifully and my friend loved it!”

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Posted 4 years ago

Hi Jennifer, Thank you so much for your feedback! We are thrilled to hear she loved the hamper and we look forward to seeing you soon :) GB team

Posted 4 years ago

“I have previously bought this same chocolate gift basket for a dear friend who lives in an aged care home. It always lights up her day. Not only does she love the chocolate goodies, but also the boxes they come in. Says it is the best chocolate she has ever had. Thanks gourmet basket!”

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Posted 4 years ago

Hi Anne, Thank you so much for your feedback, it means so much to us! We are so very happy to hear the hampers bring your friend much joy and that she enjoys all the goodies inside!! :) See you soon GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,319 reviews