Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“My friend loved her gourmet basket !”

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Posted 5 years ago

“Great service! Our nieces mother loved the goodies”

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Posted 5 years ago

“Great hamper - my sister loved it. Arrived on time also - well done.”

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Posted 5 years ago

“Absolutely perfect. I could not work out the website but you helped me over the phone to make the perfect purchase.”

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Posted 5 years ago

“Great service, it was fast, efficient and I was informed of every step before gift was delivered (including delivery). Recipient very happy. Thank you”

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Posted 5 years ago

Thanks for sharing your experience with us! We are thrilled that recipient is happy with the Good wine and Nibbles Hamper :) We look forward to assisting you again in the near future.

Posted 5 years ago

“Great, love the pack delivered same day”

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Posted 5 years ago

We're happy that you loved your Hamper, Lindsay! We hope we can help you find your next gift very soon :)

Posted 5 years ago

“well done goumet basket”

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Posted 5 years ago

We really appreciate you taking the time to share your rating with us Antoinette :) We look forward to helping you find your next gift soon.

Posted 5 years ago

“The basket arrived on the required date, fantastic selection of delicious treats. The recipients were very pleased.”

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Posted 5 years ago

We are thrilled that you liked your experience with us Sheri! We look forward to helping you find your next gift soon.

Posted 5 years ago

“Basket was well presented, totally happy with the quality and service.”

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Posted 5 years ago

Hi Leanne, It was a pleasure serving you. I really appreciate you taking the time to share your feedback with us. I'm glad you are happy with your basket. We hope you'll come again soon!

Posted 5 years ago

“Thanks Gourmetbasket. Great presentation and on time.”

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Posted 5 years ago

Hi Stephen, We are thrilled that you enjoyed your experience with us! Thanks for sharing your experience, and we look forward to seeing you again :)

Posted 5 years ago

“Thank you for the baby hamper. The staff member loved it”

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Posted 5 years ago

We are glad your friend loved it :) Thanks for sharing your experience with us! We look forward to seeing you again.

Posted 5 years ago

“Easy and reliable. Great basket and easy ordering process. Good tracking of the basket and where it is at.”

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Posted 5 years ago

Hi Mizzi. Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction; we want every experience to be “five stars”! We look forward to seeing you again :)

Posted 5 years ago

“Arrived on time and was greatly appreciated”

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Posted 5 years ago

Hi Sandra, So happy to hear that your hamper was delivered on time! We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 5 years ago

“Was very happy with the speed of the service. The recipient loved it”

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Posted 5 years ago

Hey Nigel, We really appreciate you taking the time to share your experience with us! We're happy that you and the recipient are happy, and we look forward to seeing you again soon :)

Posted 5 years ago

“Lovely presentation and quality products”

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Posted 5 years ago

Thank you so much Giovanni for sharing your feedback! Thrilled to hear you loved the Tea hamper - It's a great choice!

Posted 5 years ago

“The recipient loved his basket - it was smooth from ordering, to receiving delivery tracking and updates - very fast service, especially given current circumstances. Will definitely use the service again.”

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Posted 5 years ago

Thanks for sharing your experience with us! Thrilled to hear the recipient loved his basket, we look forward to helping you find your next gift soon. :)

Posted 5 years ago

“Disappointed the initial transaction didn't go through on the Wednesday night and I needed to speak to a consultant the next day on the phone. I confirmed with the consultant that the delivery was still going to occur on the Friday, but eventually got to the recipient on the Tuesday morning. The delivery driver delivered it to the wrong address at 818 Sydney Road, despite the lady it was delivered to telling the driver that it was not her. There were specific instructions and 2 x phone numbers on the package. If not for the honesty of this lady who rang my friend telling her she had the package, it would not have been received at all. Your company sent a message on the Friday afternoon to the recipient advising it's location, so the contact details were clearly on the package. This was a gift for my dear friend who had cancer surgery and had to walk up Sydney Road dragging a shopping trolley behind her the next day to collect the gift basket. Very disappointed that a lovely gesture for my friend, who I am unable to visit due to Covid, ended up being an arduous task having just had major invasive surgery. Very disappointed in this whole experience...”

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Posted 5 years ago

“Service was exceptional and products well received”

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Posted 5 years ago

Hi Nicole, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again :)

Posted 5 years ago

“Basket was received a bit later than requested but recipients were delighted! Thank you.”

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Posted 5 years ago

Hi Michelle, Thank you so much Michelle for sharing your feedback - We are beyond thrilled to hear the recipients enjoyed their basket. Sorry to hear that your basket was delivered a bit later, due to the impact of COVID-19 our couriers are facing a few delays. Thanks for understanding :) We hope we can help you find your next gift very soon.

Posted 5 years ago

“Delivery scheduled for Friday has not arrived yet. So my review is going to be very negative. I am so unimpressed. I want a refund and an apology. FURIOUS. Is and understatement!!!! I have emailed. I have left a message. No one has bothered to contact me yet”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews