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Gourmet Basket Reviews

4.6 Rating 7,199 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely, thank you”

Helpful Report

(Belrose) - Posted 2 months ago

Thank you so much for your kind words! Many thanks, The Gourmet Basket Team

Posted 1 month ago

“Loved the basket presentation, content & value for money - disappointed the discount code didn’t apply - hopefully next time”

Helpful Report

(Belrose) - Posted 2 months ago

Thank you so much for your kind feedback! We’re delighted to hear you loved the presentation, contents, and value of your hamper — that means a lot to us. We're sorry to hear the discount code didn’t apply as expected, and we completely understand the disappointment. If you ever run into any issues in the future, please don’t hesitate to reach out — we’re always happy to help. We look forward to delighting you again next time! Many thanks, The Gourmet Basket Team

Posted 1 month ago

“The hamper arrived before the estimated delivery due date. My sister was extremely happy with the quality of the variety of the contents. I loved the ability to pick a base hamper and add additional items.”

Helpful Report

(Belrose) - Posted 2 months ago

Thank you so much for your lovely review! We're thrilled to hear your hamper arrived earlier than expected and that your sister loved the variety and quality of the contents. We're also so glad you enjoyed customising your own hamper — it's one of our favourite features too! We appreciate your support and hope to help you celebrate more special moments in the future. Many thanks, The Gourmet Basket Team

Posted 1 month ago

“The lady that I sent the Gift to was absolutely "Over the Moon" when it arrived !!!!!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Susan, Thank you for your wonderful feedback! We’re so happy to hear that the recipient was "over the moon" with their gift – it’s exactly the reaction we hope for! We truly appreciate your support and are delighted to have helped make someone's day extra special. Looking forward to assisting you with your next gift! Many Thanks, GB Team

Posted 2 months ago

“The gourmet gift was excellent my friends received it accordingly and was very impressed with the quality of food.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Dolores, Thank you for your kind feedback! We’re thrilled to hear that your friends were impressed with the quality of the food in the gourmet gift. It’s always our goal to provide top-quality products and service, and we’re so glad to know it was appreciated. We truly value your support and look forward to assisting you with future gifts! Many Thanks, GB Team

Posted 2 months ago

“They really enjoyed it, this is probably the third time I’ve used your services. I’ve never been shown a photo of them but I have been told that they were always grateful for them. Delivery to Sydney was always prompt too. I recommend your services whenever someone asks at my job when they are wanting to send somewhere in Australia :)”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Amy, Thank you so much for your continued trust and kind words! We're thrilled to hear that your recipients have always enjoyed their hampers, and we’re glad the delivery to Sydney has been prompt each time. It means the world to us that you recommend our services to others. We appreciate your support and look forward to helping you with many more thoughtful gifts in the future! Many Thanks, GB Team

Posted 2 months ago

“Simple process and prompt delivery”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for your feedback! We’re glad to hear that you found the process simple and the delivery prompt. We appreciate your support and look forward to assisting you again in the future. Many Thanks, GB Team

Posted 2 months ago

“Prompt delivery, beautiful presentation with appropriate packaging for the cheese selection - thrilled with the delicious assortment of food and wine which we leisurely enjoyed over a couple of days - great value!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Karen, Thank you so much for your thoughtful feedback! We’re thrilled to hear that you were pleased with the prompt delivery, beautiful presentation, and the quality of the food and wine. It’s wonderful to know you enjoyed everything leisurely over a couple of days, that’s exactly what we hope for! We truly appreciate your kind words and are so glad you found great value in your hamper. Many Thanks, Billy

Posted 2 months ago

“Beautiful presentation and contents.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Angela, Thank you for your kind words! We're so glad you were pleased with both the presentation and contents of your hamper. It’s wonderful to know that it made a great impression. We truly appreciate your support and hope to assist you again in the future! Many Thanks, GB Team

Posted 2 months ago

“This was a gift to an office colleague, which he really enjoyed!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Helen, Thank you for your lovely feedback! We’re so happy to hear that your colleague enjoyed the gift – it’s always great to know our hampers bring joy to the workplace too! We truly appreciate you choosing us and look forward to helping you with more thoughtful gifts in the future. Many Thanks, Billy

Posted 2 months ago

“'Heavenly Gourmet Gin basket ' this is what my best friend referred to it as in the message she sent me straight after receiving it. I continued to be sent photos of the gift basket 4 more times with her in raptures about the amount of product in the gourmet basket, the quality of the product, the packaging and of course how she was going to drink, savour and enjoy everything. This was one of the best choices I could have made for a birthday present.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Nicole, Thank you so much for your lovely feedback! We’re thrilled to hear your friend loved the Heavenly Gourmet Gin & Tonic Hamper and that it made her birthday extra special. It means a lot to know the quality, presentation, and contents brought so much joy. We truly appreciate you choosing us for such a meaningful gift! Many Thanks, GB Team

Posted 2 months ago

“My Son was extremely happy with his gourmet basket. Many thanks for delivering it on time.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Priscilla, Thank you so much for your kind words! We’re delighted to hear that your son was so happy with his gourmet basket and that it arrived on time. We truly appreciate your support and look forward to helping you spoil your loved ones again in the future. Many Thanks, GB Team

Posted 2 months ago

“Had an issue with the scheduled delivery because of the impending cyclone, the company were very co-operative in working with us to ensure that the basket could be delivered safely.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Mark, Thank you for your understanding and kind words! We're glad we could work together to ensure the basket was delivered safely despite the cyclone. We appreciate your patience and are happy we could help. Many Thanks, GB Team

Posted 2 months ago

“Our friends were very thrilled with their thank you present....and we were thrilled with how promptly it was delivered! Thank you!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Marie, Thank you for your lovely feedback! We're so happy to hear your friends loved their thank you present, and that the delivery was prompt. We truly appreciate your support. Many Thanks, GB Team

Posted 2 months ago

“Received on time even with regional postage. The recipient was very happy her gourmet tea hamper”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Linda, Thank you for your feedback! We’re so glad the gourmet tea hamper arrived on time, even with regional postage, and that the recipient was happy. We truly appreciate your support. Many Thanks, GB Team

Posted 2 months ago

“They really appreciated the gift & after moving everything in, the beer was most welcome!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Karen, That’s fantastic to hear! It sounds like the gift was just what they needed, especially after the move. We're so glad it was appreciated, and that the beer hit the spot! Many Thanks, GB Team

Posted 2 months ago

“The hamper arrived quickly and the recipient was very happy :)”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for sharing! We're so glad to hear the hamper arrived quickly and brought happiness to the recipient. Many Thanks, GB Team

Posted 2 months ago

“Always prompt and neutifullypackaged”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Katherine, Thank you for your kind words! We're so glad you’ve been happy with our prompt service and beautiful packaging. We truly appreciate your continued support! Many Thanks, GB Team

Posted 2 months ago

“From the selection process to delivery was professionally executed! The gift was perfect and well received for the occasion. Will be my go to gift station from now on! Thank you.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Rodney, Thank you so much for your wonderful feedback! We're thrilled to hear that everything—from selection to delivery—was seamless and that the gift was perfect for the occasion. We truly appreciate your trust and look forward to being your go-to gift station in the future! Many Thanks, GB Team

Posted 2 months ago

“Thank you for your service, all went to plan. Blessings and good health. kh”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for your kind words! We're so glad everything went smoothly. Wishing you blessings and good health as well! 🙏✨ Many Thanks, GB Team

Posted 2 months ago

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Gourmet Basket is rated 4.6 based on 7,199 reviews