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Gourmet Basket Reviews

4.6 Rating 7,231 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,284
 Metrics Info
4.6
Based on 7,231 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Buyer
“I've recommended you to many people, I've also written a google review with images, what I would like is for you to offer a discount, I've been using your services for awhile now, and now I'm in a new position in a new company and need to give gifts to many people on a frequent basis, would have been nice for you to look after your existing customers.”
Helpful Report
(Belrose) - Posted 3 months ago
Thank you so much for your review!! It means a lot to know you had a good experience with us!! Your support is greatly appreciated! It's nice to hear you will be using our services again! We cannot wait to be of assistance to you and your team again!! Many Thanks, GB Team
Posted 2 months ago
Helen Russell
Verified Buyer
“Great selection and add ons, prompt delivery. The gift recipients were blown away :)”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Helen, Thank you so much for your review!! Delighted to hear this! We’re so glad the hamper met your expectations! It has always been our goal to provide quality products and services, We are grateful to hear our hampers are being appreciated! We hope to be of assistance to you again soon! Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“Gifted to family, service and delivery great!! Gifted product was greatly appreciated!”
Helpful Report
(Belrose) - Posted 3 months ago
Thank you so much for your review!! We are so pleased to hear everything went well — we appreciate you taking the time to share this! We hope to be apart of more special moments with you again soon! Many Thanks, GB Team
Posted 2 months ago
Maree Carroll
Verified Buyer
“I ordered the day before and arrived at 10am next morning to my recipient. They loved the Easter abundance basket and I would use gourmet baskets again”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Maree, Thank you for the review!! We appreciate you sharing your experience with us! It warms our hearts to know everything went well! We’re thrilled to have delivered something special! We hope to be apart of more moments with you again! Many Thanks, GB Team
Posted 2 months ago
Jennifer Wills
Verified Buyer
“Beautiful products , presented well and delivered on time. Plenty of notifications to let me know how my order was being processed”
Gourmet Basket 5 star review on 26th April 2025
Helpful Report
(Belrose) - Posted 3 months ago
Hi Jennifer, Thank you for taking your time to share your experiences with us! It brings us joy to know that everything went well and that we were able to meet your expectations! We hope to be apart of more special moments with you again soon! Many Thanks, GB Team
Posted 2 months ago
Rod Sands
Verified Buyer
“Everything done really well..!”
Helpful Report
(Belrose) - Posted 3 months ago
Hello Rod, Thank you for your review!! Delighted to hear this! We’re so glad the hamper met your expectations! We hope to be of assistance to you again soon!! Many Thanks, GB Team
Posted 2 months ago
Candy Lawrence
Verified Buyer
“Beautiful food nicely presented - though I wish you had more choice of cheeses!”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Candy, We appreciate you taking your time to write your feedback! We are grateful to hear our hampers are appreciated, especially in their presentation! We hope to be of assistance to you soon! Many Thanks, Gourmet Basket Team
Posted 2 months ago
Anonymous
Verified Buyer
“Lovely, thank you”
Helpful Report
(Belrose) - Posted 3 months ago
Thank you so much for your kind words! Many thanks, The Gourmet Basket Team
Posted 3 months ago
Lesley Bell
Verified Buyer
“Loved the basket presentation, content & value for money - disappointed the discount code didn’t apply - hopefully next time”
Helpful Report
(Belrose) - Posted 3 months ago
Thank you so much for your kind feedback! We’re delighted to hear you loved the presentation, contents, and value of your hamper — that means a lot to us. We're sorry to hear the discount code didn’t apply as expected, and we completely understand the disappointment. If you ever run into any issues in the future, please don’t hesitate to reach out — we’re always happy to help. We look forward to delighting you again next time! Many thanks, The Gourmet Basket Team
Posted 3 months ago
Wendy Moir
Verified Buyer
“The hamper arrived before the estimated delivery due date. My sister was extremely happy with the quality of the variety of the contents. I loved the ability to pick a base hamper and add additional items.”
Helpful Report
(Belrose) - Posted 4 months ago
Thank you so much for your lovely review! We're thrilled to hear your hamper arrived earlier than expected and that your sister loved the variety and quality of the contents. We're also so glad you enjoyed customising your own hamper — it's one of our favourite features too! We appreciate your support and hope to help you celebrate more special moments in the future. Many thanks, The Gourmet Basket Team
Posted 3 months ago
Susan Moremon
Verified Buyer
“The lady that I sent the Gift to was absolutely "Over the Moon" when it arrived !!!!!”
Helpful Report
(Belrose) - Posted 4 months ago
Hi Susan, Thank you for your wonderful feedback! We’re so happy to hear that the recipient was "over the moon" with their gift – it’s exactly the reaction we hope for! We truly appreciate your support and are delighted to have helped make someone's day extra special. Looking forward to assisting you with your next gift! Many Thanks, GB Team
Posted 4 months ago
Dolores Majanggil
Verified Buyer
“The gourmet gift was excellent my friends received it accordingly and was very impressed with the quality of food.”
Helpful Report
(Belrose) - Posted 4 months ago
Hello Dolores, Thank you for your kind feedback! We’re thrilled to hear that your friends were impressed with the quality of the food in the gourmet gift. It’s always our goal to provide top-quality products and service, and we’re so glad to know it was appreciated. We truly value your support and look forward to assisting you with future gifts! Many Thanks, GB Team
Posted 4 months ago
Amy Gardner
Verified Buyer
“They really enjoyed it, this is probably the third time I’ve used your services. I’ve never been shown a photo of them but I have been told that they were always grateful for them. Delivery to Sydney was always prompt too. I recommend your services whenever someone asks at my job when they are wanting to send somewhere in Australia :)”
Helpful Report
(Belrose) - Posted 4 months ago
Hello Amy, Thank you so much for your continued trust and kind words! We're thrilled to hear that your recipients have always enjoyed their hampers, and we’re glad the delivery to Sydney has been prompt each time. It means the world to us that you recommend our services to others. We appreciate your support and look forward to helping you with many more thoughtful gifts in the future! Many Thanks, GB Team
Posted 4 months ago
Anonymous
Verified Buyer
“Simple process and prompt delivery”
Helpful Report
(Belrose) - Posted 4 months ago
Hello, Thank you for your feedback! We’re glad to hear that you found the process simple and the delivery prompt. We appreciate your support and look forward to assisting you again in the future. Many Thanks, GB Team
Posted 4 months ago
Karen Salazar
Verified Buyer
“Prompt delivery, beautiful presentation with appropriate packaging for the cheese selection - thrilled with the delicious assortment of food and wine which we leisurely enjoyed over a couple of days - great value!”
Helpful Report
(Belrose) - Posted 4 months ago
Hi Karen, Thank you so much for your thoughtful feedback! We’re thrilled to hear that you were pleased with the prompt delivery, beautiful presentation, and the quality of the food and wine. It’s wonderful to know you enjoyed everything leisurely over a couple of days, that’s exactly what we hope for! We truly appreciate your kind words and are so glad you found great value in your hamper. Many Thanks, Billy
Posted 4 months ago
Angela Eling
Verified Buyer
“Beautiful presentation and contents.”
Helpful Report
(Belrose) - Posted 4 months ago
Hello Angela, Thank you for your kind words! We're so glad you were pleased with both the presentation and contents of your hamper. It’s wonderful to know that it made a great impression. We truly appreciate your support and hope to assist you again in the future! Many Thanks, GB Team
Posted 4 months ago
HELEN NASSOS
Verified Buyer
“This was a gift to an office colleague, which he really enjoyed!”
Helpful Report
(Belrose) - Posted 4 months ago
Hi Helen, Thank you for your lovely feedback! We’re so happy to hear that your colleague enjoyed the gift – it’s always great to know our hampers bring joy to the workplace too! We truly appreciate you choosing us and look forward to helping you with more thoughtful gifts in the future. Many Thanks, Billy
Posted 4 months ago
Nicole O'Hearn
Verified Buyer
“'Heavenly Gourmet Gin basket ' this is what my best friend referred to it as in the message she sent me straight after receiving it. I continued to be sent photos of the gift basket 4 more times with her in raptures about the amount of product in the gourmet basket, the quality of the product, the packaging and of course how she was going to drink, savour and enjoy everything. This was one of the best choices I could have made for a birthday present.”
Helpful Report
(Belrose) - Posted 4 months ago
Hello Nicole, Thank you so much for your lovely feedback! We’re thrilled to hear your friend loved the Heavenly Gourmet Gin & Tonic Hamper and that it made her birthday extra special. It means a lot to know the quality, presentation, and contents brought so much joy. We truly appreciate you choosing us for such a meaningful gift! Many Thanks, GB Team
Posted 4 months ago
Priscilla Whichello
Verified Buyer
“My Son was extremely happy with his gourmet basket. Many thanks for delivering it on time.”
Helpful Report
(Belrose) - Posted 4 months ago
Hi Priscilla, Thank you so much for your kind words! We’re delighted to hear that your son was so happy with his gourmet basket and that it arrived on time. We truly appreciate your support and look forward to helping you spoil your loved ones again in the future. Many Thanks, GB Team
Posted 4 months ago
Mark Dalgleish`
Verified Buyer
“Had an issue with the scheduled delivery because of the impending cyclone, the company were very co-operative in working with us to ensure that the basket could be delivered safely.”
Helpful Report
(Belrose) - Posted 4 months ago
Hi Mark, Thank you for your understanding and kind words! We're glad we could work together to ensure the basket was delivered safely despite the cyclone. We appreciate your patience and are happy we could help. Many Thanks, GB Team
Posted 4 months ago
Gourmet Basket is rated 4.6 based on 7,231 reviews
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