Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. One of my basket items was unavailable and I was contacted straight away and offered a more than acceptable alternative. My Mum loved her Gourmet Basket gift.”

Helpful Report

Posted 5 years ago

“The basket was delivered very quickly. It was beautifully packaged and the products are of a high quality. It helped my mum have a very happy Mother’s Day, her basket put a huge smile on her face.”

Helpful Report

Posted 5 years ago

“Delivery was very quick even during busy times such as Mothers Day. Very impressed with the quality of products used and service provided. Will definitely use again for the easy convenience of "making someones day"”

Helpful Report

Posted 5 years ago

“Hi Team, This was the 3rd time in 3 weeks I have used Gourmet Basket and all the people receiving them adore them. Thanks for helping making my friends feel important for a day. Cheers Jennifer”

Helpful Report

Posted 5 years ago

“A little slow with delivery. Ordered on Monday and received Tuesday the following week! My request was for Friday-Monday.”

Helpful Report

Posted 5 years ago

“Great Job made my wife’s day”

Helpful Report

Posted 5 years ago

“Delivered on time for my daughters birthday having been ordered on line from UK. Thank you a big success and I would recommend your service.”

Helpful Report

Posted 5 years ago

“My aunt and her family loved it. I didn’t get to see it but hear it was beautifully presented.”

Helpful Report

Posted 5 years ago

“Daughter loved it...but had to buy maple syrup to go on top!”

Helpful Report

Posted 5 years ago

“IT DID NOT ARRIVE! Now I have to explain to my mum why she did not get a mother's day gift and wait 3 to 5 days for a refund. So heartbroken.”

Helpful Report

Posted 5 years ago

“Yet again great service and delivered on time”

Helpful Report

Posted 5 years ago

“The gift basket was great but the courier may have let you down as my mother had to pick up the package from the post office, not sure if the courier tried hard enough to deliver?”

Helpful Report

Posted 5 years ago

“Whilst the product was good, it was sent to the wrong address and subsequently the birthday gift arrived a day late.”

Helpful Report

Posted 5 years ago

“The gift was delivered right on time and the recipient loved it.”

Helpful Report

Posted 5 years ago

“Easy to order and hamper delivered on time & nicely packaged as shown in the pictures. Very pleased.”

Helpful Report

Posted 5 years ago

“Mother in law loved hamper,so many were sold out,couldn't use for delivery for my mother in Victoria so that was disappointing”

Helpful Report

Posted 5 years ago

“I'm happy with the presentation of the gift basket and my father in law liked it. However I'm very disappointed with the length of time it took to deliver (with no correspondence to advise the delayed delivery). I was told it would be delivered on the 5th of May but it wasn't delivered until the 6th of May! I did send an email to ask if the basket could be delivered on the 4th of May and I was advised by Rachel "Unfortunately we are unable to change your gift delivery date as the earliest this would arrive would be for the 5th May." with no explanation offered as to why. The basket I chose was quite expensive as it was a very special gift for my father in law. I know I left my order to the last minute and we're in a pandemic but the delay wasn't satisfactory. As a comparison: after I ordered a basket from your website I went to a UK website to order one for my sister living in the UK and it was delivered two days later (on a Saturday). Would appreciate an explanation for the delay or I regret I will not be utilising your service again.”

Helpful Report

Posted 5 years ago

“Great service and fast delivery. Very impressed. I will order from here again!”

Helpful Report

Posted 5 years ago

Thank you Natalie for your feedback. Wonderful to hear that you were impressed with our service and fast delivery. We look forward to assisting you again in the near future :) kind Regards Rachael Customer Service

Posted 5 years ago

“Great customer service! Very prompt delivery!”

Helpful Report

Posted 5 years ago

“Website allowed me to order a hamper 5 days prior to delivery but then 2 days before delivery I got a call saying that you couldn’t fulfill the order”

Helpful Report

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews