Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“My Mum loved the gift hamper for Mother’s Day! Thanks so much!”

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Posted 5 years ago

“Brother in law was delighted to receive his gourmet box, was surprised to receive a delivery rather than one for his wife. He loved the robe and goodies.”

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Posted 5 years ago

“My mother in law absolutely loved her hamper thank you gourmet basket your hamper and service was wonderful. Highly recommend your products and service.”

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Posted 5 years ago

“Still waiting for the delivery to occur”

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Posted 5 years ago

Hello Jo Thank you so much for reaching out. I have just looked into this further for you and can confirm your gifts were both delivered on the 15th May. I can see that your gifts arrived a few days later then your requested gift delivery date and as a gesture of apology I have refunded the delivery fees on both your orders. If you wish to discuss this further please don't hesitate to contact the office. Kind Regards Rachael Customer Service

Posted 5 years ago

“Order was delivered on time. This was a gift, recipient said quality of the products was exceptional.”

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Posted 5 years ago

Thank you so much for your lovely feedback Jacqueline! Fantastic to hear they loved all the quality products in their gift. Kind Regards Rachael Customer Service

Posted 5 years ago

“Australia post let the whole delivery down (or their contractor) who didn't even try to deliver. Email notification letting my wife know it was at the post office. Just to add heart ache, the delivery was important as we normally reside overseas and don't have a vehicle in Australia, so a taxi was then needed to get to the post office. But ths gasket was wonderful.”

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Posted 5 years ago

“I made a mistake with the address and the staff where helpful to help me sort it.”

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Posted 5 years ago

Thank you Renata for your feedback - It was our pleasure to assist you with updating the address details. We look forward to helping you select your next gift very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“tHE BASKET WAS GREAT AND ARRIVED ON TIME AND NOT DAMAGED. gREAT EXPERIENCE WITH THIS ORGANISTAION”

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Posted 5 years ago

“The Gourmet site was easy to manage and it was delivered on the day it was supposed to and was fantastic”

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Posted 5 years ago

“Thank you for your professional attention to detail. Your driver even wish our friend a happy birthday when he delivered the basket today. It made is day!”

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Posted 5 years ago

“This is the second basket delivery for family birthdays The birthday recipients were so pleased Thinking need to keep going with other birthdays now😅 Great service Thank you 😊”

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Posted 5 years ago

That is so wonderful thank you so much for sharing your feedback with us. We are so happy to hear you enjoy our service and we can't wait to help you find your next birthday gift! :) Kind Regards Rachael Customer Service

Posted 5 years ago

“My Mother was thrilled with her basket. Good selection. Easy to use website. Easy delivery.”

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Posted 5 years ago

“Execllent - very happy recipient.”

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Posted 5 years ago

Really lovely to hear they were happy with their gift Nicole - Thank you so much for taking the time to share this with us! kind Regards Rachael Customer Service

Posted 5 years ago

“The basket itself was wonderful but the customer service needs serious review”

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Posted 5 years ago

Hello Keshnee Thank you for taking the time to contact us and we would like to apologise about your recent customer service experience. Feedback like this helps us to improve our services to our customers and for this, we are very grateful. I have looked into this further for you and can see my colleague has refunded your shipping fee due to the unfortunate delay in your delivery. Once again sincere apologies and if you wish to discuss this any further please don't hesitate to contact the office. Kind Regards Rachael Customer Service

Posted 5 years ago

“Thank you to the team at gourmet basket. As always, very happy with the service and items.”

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Posted 5 years ago

“My daughter loved her gourmet basket. The items were definitely gourmet.”

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Posted 5 years ago

“Prompt delivery and great hamper”

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Posted 5 years ago

“Beautiful presentation and the communication and tracking was fantastic.”

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Posted 5 years ago

“Great customer service and easy to use website and processes to follow to order a beautiful item for lots of different kinds of occasions! Would definitely use gourmetbasket again.”

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Posted 5 years ago

“Fantastic basket, Outstanding service. Thankyou”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews