Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Ordered a cheese and wine gift basket yet there was no cheese in it was very disappointed when I was told this considering I paid $165 including shipping for this basket!”

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Posted 5 years ago

“Fantastic gift!”

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Posted 5 years ago

That is wonderful to hear - Thank you so much for taking the time to share with us Kind Regards Rachael Customer Service

Posted 5 years ago

“The wrong basket was delivered. I’ve put in an online enquiry regarding a refund for the difference and still haven’t heard back.”

Helpful Report

Posted 5 years ago

Hello Louise Thank you so much for reaching out. I'm really sorry to hear that the incorrect hamper was delivered. I have looked into this further for you and can see our customer service team have been in contact with you directly and have refunded the difference for these hampers. If you wish to discuss the matter further please do not hesitate to contact the office. Kind Regards Rachael Customer Service

Posted 5 years ago

“On time-recipient loved it!”

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Posted 5 years ago

Thank you so much for your review Allison - Fantastic to hear they loved the Sweet Delights Basket. Kind Regards Rachael Customer Service

Posted 5 years ago

“Delivered on time and the basket has received rave reviews from the recipient. Especially loved that the products were all Australian made.”

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Posted 5 years ago

Thank you so much for taking the time to share your feedback with us! Wonderful to hear they loved all the products in their Boxed Treats Hamper :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Beautifully presented gift delivered promptly on the date requested”

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Posted 5 years ago

Thank you so much Betty for your review! Thrilled to hear you were happy with our fast delivery service and that you enjoyed the gift presentation :) Kind Regards Rachael Customer Service.

Posted 5 years ago

“Arrived exactly on time and was very well received.”

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Posted 5 years ago

“Have been using gourmet basket on a number of occasions and I am extremely happy with the service....thank you.”

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Posted 5 years ago

“He was very happy with it!”

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Posted 5 years ago

Thank you for your feedback - Thats wonderful we are so happy to hear he loved the Mens Therapy Hamper! Kind Regards Rachael Customer Service

Posted 5 years ago

“good value for money”

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Posted 5 years ago

Thank you for your feedback - Thrilled to hear your enjoy of products! Kind Regards Rachael Customer Service

Posted 5 years ago

“A bit overpriced and there was too little items in the basket for the amount of packaging there was stuffed in the basket. It was underwhelming.”

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Posted 5 years ago

“I absolutely loved the gourmet basket and great delivery”

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Posted 5 years ago

“I ordered 11 x baskets for individuals in my team and each and everyone of those were at a high standard. Thank - you they were packed and received quickly and more importantly made the individuals day.”

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Posted 5 years ago

“I bought my mum a mothers day gift and it arrived earlier than expected and was just perfect. She adored the mug and said the chocolate was really nice. Highly recommend.”

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Posted 5 years ago

“Your service was outstanding. The hampers were delivered exactly on time and the communication and tracking information was outstanding. I knew through the whole process where things were at. Thanks for the amazing work, I will use your services again.”

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Posted 5 years ago

“Lovely presentation and quality items. Only negative was it was delivered a day before the date requested.”

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Posted 5 years ago

“good value for money”

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Posted 5 years ago

“Very impressed with the quick delivery and the fact that you could add additions to your hamper. I choose to do so with an additional bottle of sparkling wine, however the wine never arrived with the hamper. Was a little disappointed as my hamper had already been modified due to stock being out.”

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Posted 5 years ago

“In choosing my order, I was guided by the image and impressed with the image. However, I have since been advised that the bath gown colour is not white but black. I was not given an option of colour choice and if I had been given this choice, I certainly would not have chosen black for my mother-in-law which after receiving the gift she had pointed out "why did I choose black". So I would have to say, I'm disappointed with the gift outcome and my mother-in-laws feedback on receiving her gift.”

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Posted 5 years ago

“Delivered on time. The gift was presented really nicely and was very well received by my wife. I would definitely use Gourmet Basket again. Highly recommend.”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews