Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The extras product don’t have a display of pictures therefore I am unsure what I bought. I can only gather the information from the description. I would prefer to be able to see as well.”

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Posted 3 years ago

“Great customer service when I phoned an order through. I did have a little trouble on the website, when trying to add extra items but when l rang the lady I spoke to was excellent and sorted it out quickly. Would highly recommend and the produce in hampers is great. l have received a hamper and also given one, we both loved them!”

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Posted 3 years ago

“The basket was lovely but the timing of delivery was not so good. I really appreciate the issues around delivery during COVID but when you order a basket for delivery on a Friday and it doesn't arrive until Tuesday it would have been really nice to receive advice that there would be a delay as it was a special birthday gift.”

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Posted 3 years ago

“Safely Delivered on time and recipient was pleased. As I didn’t see the quality of the basket delivered I can only hope. I thought delivery charge was too high.”

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Posted 3 years ago

“Only complaint it was not a basket but a box. My friend was wrapped. Loved the presentation and quality of the products”

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Posted 3 years ago

“my sister was very happy with the hamper but i was more than impressed with the delivery especially in these times thanks”

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Posted 3 years ago

“Good products, well packaged but delivered on the wrong day (2 days early!)”

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Posted 3 years ago

“Lovely presentation. A few more goods would have made it perfect.”

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Posted 3 years ago

“A bit pricey but a great hamper delivered on the requested date, well packed to keep cheeses fresh and eve thing I; it’s place in the box, nothing squashed or broken including the wafer biscuits. Loved that I could customise the basket by adding goods from the selection of foods and other items.”

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Posted 3 years ago

“Great range of products and professional dealings. Easy to order and get support when things don't go to plan.”

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Posted 3 years ago

“my recipient very happy and surprised by her big box.”

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Posted 3 years ago

“Ended up being delivered on time to NT. My husband loved it.”

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Posted 3 years ago

“The basket was appreciated as a lovely surprise during lockdown.”

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Posted 3 years ago

“Everything was great ….. but even though I ordered a week before the delivery date was missed (package lost in transit) so birthday present didn’t arrive on the day :( ….. however customer service was excellent and another one sent out which arrived next day. A hiccup but a good outcome in the end. The gift itself was fantastic.”

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Posted 3 years ago

“Great product offerings for various occasions. All deliveries have been on point, on time. Great service! Thank you for making me look good with all my gifts 😊”

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Posted 3 years ago

“he was happy with the gourmetbasket”

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Posted 3 years ago

“No I do not t”

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Posted 4 years ago

“Friend said it was very generously packed and presented well. I thought I'd selected a different wrapping to the one it came in (i wanted the pink but it'd came in the standard black) but perhaps I didn't click on it like I thought I did! Thank you for your time and effort in supplying this halal hamper- made my friend's day.”

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Posted 4 years ago

Hi Saraa, Thank you so much for your feedback! We are sorry to hear that your hamper was potentially packed with the incorrect styling, but we are pleased to hear your friend loved the hamper and all the goodies inside :) See you soon! GB Team

Posted 4 years ago

“The staff member who received this pamper package was so impressed and loved it !”

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Posted 4 years ago

Hi Allison, Thank you so much for your feedback, it really means so much to us!! We are thrilled to hear they loved the hamper and all the goodies inside :) GB team!

Posted 4 years ago

“Good service and speedy delivery”

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Posted 4 years ago

Hi Laurel, Thank you so much for your feedback! We are so pleased you enjoyed our services! See you soon :) GB team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews