Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient lived the gift, would have been good if it was delivered on the requested date.”

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Posted 4 years ago

Hi There, Thank you for your feedback. We are sorry that delivery didn't occur as per your preferred delivery date, but we hope you enjoyed the overall experience with us! Hope to see you again :) GB Team

Posted 4 years ago

“Could have been fancier presentation”

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Posted 4 years ago

Hi Emma, Thank you for your feedback, it's important to us! We are sorry to hear you were not 110% satisfied with the presentation, but we hope you enjoyed the overall experience. Hope to see you again! GB Team :)

Posted 4 years ago

“Great fast service and item as described”

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Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Customer was very pleased”

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Posted 4 years ago

Hi Helen, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Easy ordering online & delivery occurred on the date I requested. Very happy.”

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Posted 4 years ago

Hi Jenny, Thank you for your feedback! We are so happy to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“She got my gift at the right time and moment! The services are exceptional”

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Posted 4 years ago

Hi Kruger, Thank you so much for your feedback! We are so very pleased to hear you enjoyed your experience with us :) See you soon! GB Team

Posted 4 years ago

“Ghhghg y hyhh”

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Posted 4 years ago

“Overall the service was very good but I marked it down to Good as it arrived a day late.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are sorry the hamper arrived a day late, but we are happy to hear you enjoyed your overall experience with us! See you soon :) GB Team

Posted 4 years ago

“Very prompt delivery. Well packaged. All food enjoyed.”

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Posted 4 years ago

Hi Jane, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Client were wrapped”

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Posted 4 years ago

Hi Leanne, We are so happy to hear they loved the hamper!!! See you soon :) GB Team

Posted 4 years ago

“Nice presentation, created the impact from the receiver I was looking for.”

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Posted 4 years ago

Hi Steve, Thank you so much for your feedback. We are so happy the recipient loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Expected delivery date was not met, that is; delivery was not on time which was disheartening. Otherwise, happy with product(s).”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are sorry to hear the hamper wasn't delivered on your selected preferred delivery date, but we are so happy to hear you enjoyed your overall experience with us. See you soon :) GB Team

Posted 4 years ago

“It’s a great service. However, I thought I put the delivery day of the 13th of May & it was delivered the day before. In would’ve preferred it to have been delivered on the 13th.”

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Posted 4 years ago

Hi Catherine, Thank you for your feedback. We are sorry the hamper arrived a day earlier then expect, but we are so pleased to hear you enjoyed your experience with us! Thank you :) GB Team

Posted 4 years ago

“The recipient loved their gift (Bollinger champagne, chocolates, and I added two coupe glasses). Gift wrapping was very nice. However, I'll admit that I was disappointed that the glasses were not the same type as shown in the website images. I chose to add two champagne coupe glasses to the gift because the images showed a lovely art-deco style etched glass (that looks like a traditional crystal glass style) but what the recipient got was a plain rounded style coupe glass. The recipient didn't know the difference because they hadn't seen the original photo, but I certainly would have preferred what was shown because the etched/patterned glasses were a lot nicer.”

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Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us! We are sorry the coupe glasses are not exactly what you were expecting, but we are happy the recipient loved the hamper! We hope to see you again :) GB Team

Posted 4 years ago

“The recipient was delighted.”

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Posted 4 years ago

Hi Margaret, Thank you so much for your feedback, we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The recipients seemed happy”

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Posted 4 years ago

Hi Sarah, Thank you for your feedback, we are so pleased to hear they loved it!! See you soon :) GB Team

Posted 4 years ago

“Good company to deal with. Delivery within 2 days from purchase which is great. Receiver was very happy with product.”

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Posted 4 years ago

Hi Nathan, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and that the recipients loved the hamper! See you soon :) GB team

Posted 4 years ago

“Great gift but unfortunately delivery not up to scratch. Basket was left at a Post Office and not delivered to the house. My 89 nine year old mother then had to make arrangements for the basket to be collected from the Post Office”

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Posted 4 years ago

Hi Ian, Thank you for your feedback. We are very sorry to hear you were not 100% satisfied with the delivery of the hamper, but we are pleased the hamper itself was enjoyed. We hope to see you again! GB Team

Posted 4 years ago

“Very happy with the presentation and the quality of the products in the hamper. Only shortfall was that we paid $16.95 for express delivery and it was delivered a day later than the requested/available delivery day.”

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Posted 4 years ago

Hi Amy, Thank you for your feedback. We are sorry to hear the hamper arrived a day later than you expected, but we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“I wanted to send a custom gourmet hamper. I was able to add the additional items online, but couldn't substitute the items and left a message for the support team. No one got back to me and I followed up the following day. The team member was supportive and assisted through the checkout process, however, forgot to up in a blank card and the cover on the hamper was the wrong type. Otherwise, good experience and fast delivery.”

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Posted 4 years ago

Hi Yulia, We are sorry to hear you didn't have a 100% positive experience this time round, but we are happy to hear overall you were satisfied. We hope to see you again! GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews